Luke Offerle
Nashville,TN
Summary
Proven bar professional with extensive experience at Grand Ole Opry and Ole Smoky Moonshine Distillery, excelling in bar organization and delivering exceptional customer service in high-volume settings. Demonstrated ability to maintain high sanitation standards and efficiently manage inventory, ensuring seamless operations. Skilled in basic mixology and adept at fostering positive customer relationships, significantly enhancing the dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barback
Grand Ole Opry
Nashville, Tennessee
04.2024 - Current
- Stocked displays with new and transferred merchandise.
- Ensured compliance with health regulations concerning sanitation standards within the bar area.
- Assisted with opening and closing procedures, including cleaning and restocking.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Effectively multitasked within fast-paced environment.
- Facilitated quick and efficient service by setting up bartender stations before shifts.
- Responded to customer requests promptly and professionally.
- Assisted with training new barback staff, sharing knowledge and best practices.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Barback/Bartender
Ole Smoky Moonshine Distillery
Nashville, TN
03.2021 - 03.2024
- Checked ID's before serving alcoholic beverages to patrons.
- Restocked ice and prepared garnishes for drinks.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Filled and served various beverages for customers.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stocked customer service stations with paper products or beverage preparation items.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Used POS system to ring up customers and open and close tabs.
- Managed ice supply, ensuring bars were adequately stocked throughout shifts.
- Continuously monitored beverage stock levels during peak hours of operation.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Some College (No Degree) - Health Sciences
Indiana University
INSkills
- Bar organization
- Clearing tables
- Garnish preparation
- Ice restocking
- Glass washing
- Bartender backup
- Beer keg installation
- Fast-paced environment
- Keg replacements
- Basic mixology
Certification
- TABC License
- CPR Certified
Affiliations
- Active Human Biology Major at Indiana University
- Former track runner for Army ROTC at IU
- Former touring manager for bands
References
References available upon request.
Timeline
Barback
Grand Ole Opry
04.2024 - Current
Barback/Bartender
Ole Smoky Moonshine Distillery
03.2021 - 03.2024
- TABC License
- CPR Certified
Some College (No Degree) - Health Sciences
Indiana University
Similar Profiles
DILAINA ATWOODDILAINA ATWOOD
Tours Operations Supervisor at Grand Ole OpryTours Operations Supervisor at Grand Ole Opry
SAMANTHA HESTONSAMANTHA HESTON
Usher and Trainer at Grand Ole OpryUsher and Trainer at Grand Ole Opry
Haley Mae AskewHaley Mae Askew
Sales and Customer Service Representative at Ryman Hospitalities (Grand Ole Opry)Sales and Customer Service Representative at Ryman Hospitalities (Grand Ole Opry)