Luke Omlid
Stanwood,WA
Summary
Reliable General Support proficient in IT operations and eager to take on any task to drive quality, productivity and performance improvements. Committed and capable professional well-versed in operating onsite NAS equipment, Synology equipment and maintaining IT security tasks. Successful at organizing and building work areas and performing diverse support jobs. Quick to learn and adapt to take on a given task. Detail-oriented IT Consultant with a focus on critical thinking and relationship building.
Overview
4
4
years of professional experience
Work History
Owner/Operator
The Mow Doctor
Stanwood, WA
04.2025 - 08.2025
- Purchased, repaired, and refurbished broken lawnmowers and small engines to resell for profit.
- Diagnosed mechanical and electrical issues, sourced affordable replacement parts, and restored functionality to over 30+ units
- Proficient in Intuit Quickbooks to oversee financial management, including budgeting and expense tracking.
- Responded to customer inquiries promptly, enhancing client satisfaction and service engagement.
- Oversaw inventory management for supplies, ensuring availability of necessary materials for projects.
- Applied cost-benefit analysis to maximize return on investment, netting $30,000+ in profit over the spring and summer season.
- Built a strong customer network through word-of-mouth, social media, and local advertising channels.
IT Consultant
Magnolia Medical Technologies
Seattle, WA
02.2021 - 08.2023
- Met with users to determine computing requirements.
- Coordinated system installations, testing and corrections.
- Modified existing software systems to enhance performance and add new features.
- Developed data security and disaster recovery procedures with IT Admin
- Provided company users with tech support for IT problems and account maintenance.
- Managed backup, user account and helpdesk systems.
- Evaluated organization's technology to recommend upgrades for hardware and software.
- Monitored equipment functionality to verify optimal performance and adjust system controls.
- Analyzed workflows and established priorities for daily operations.
- Maintained knowledge of advances in information technology systems and applications.
Education
BBA - Management Information Systems
Washington State University
Pullman, WA05-2028
Pi Kappa Alpha
Washington State University
Pullman, WA10-2025
Associate of Arts - Business Management
Everett Community College
Everett, WA06-2025
High School Diploma -
Lakewood High
Arlington WA06.2024
Skills
- Reliability and trustworthiness
- Relationship building
- Problem resolution
- Positive attitude
- Critical thinking
- Organizational skills
- Strong work ethic
- Leadership and supervision
- Computer proficiency
- Maintenance and repair
- Quick learning ability
- Tool expertise
Accomplishments
- Basketball Manager
- Varsity Tennis
- Varsity Football
- School Spirit Leader
- Cougar Buddies Tutor
- Top 10 in Class of 2024
Timeline
Owner/Operator
The Mow Doctor
04.2025 - 08.2025
IT Consultant
Magnolia Medical Technologies
02.2021 - 08.2023
High School Diploma -
Lakewood High
BBA - Management Information Systems
Washington State University
Pi Kappa Alpha
Washington State University
Associate of Arts - Business Management
Everett Community College
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