Summary
Overview
Work History
Education
Skills
Timeline
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LUKE PALMER

Austin,TX

Summary

Recent graduate with foundational knowledge in Advertising and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience

Work History

Head Basketball Coach

ATX Ballers
09.2022 - Current
  • .Develop tailored training plans, boosting individual performance.
  • Cultivate team unity and active participation.
  • Collaborated with assistant coaches to design and implement practice drills focused on improving individual and team performance.

Kava Tender

Square Rut Kava Bar
01.2024 - 02.2025
  • Created signature drink recipes and maintained exceptional beverage quality while fostering positive customer relationships and managing peak-hour operations
  • Monitored inventory levels, implemented stock rotation protocols, and maintained pristine workspace conditions while ensuring compliance with health standards
  • Trained new team members on beverage preparation techniques, customer service protocols, and operational procedures while promoting a collaborative environment

Programs Supervisor

Austin Bouldering Project
05.2023 - 08.2023
  • Organized daily camp routines, ensuring smooth operations for 20+ participants.
  • Led bouldering classes, fostering skill development and safety for large groups.
  • Improved team efficiency through strategic delegation and clear communication.
  • Cultivated community partnerships, securing resources for program success.

Youth Leadership Coach

HALO
01.2022 - 06.2022
  • Supervised and engaged 30+ elementary students daily, enhancing leadership skills
  • Ensured safe transportation for students from school to camp, improving reliability
  • Managed sports programs, increasing student participation in basketball and dodgeball
  • Fostered teamwork and collaboration among students, boosting group cohesion
  • Fostered student development through structured sports activities and mentorship, while ensuring safe transportation and implementing engaging educational programs

Sales Associate

Nitro Swim Center
10.2019 - 09.2020
  • Managed member and guest services, enhancing customer satisfaction and retention.
  • Streamlined check-in/out processes, improving efficiency and customer experience.
  • Engaged potential clients, boosting new client acquisition and sales outcomes.
  • Provided detailed product information, driving informed purchasing decisions.

Guest Services

HCI Sports Complex
01.2018 - 07.2019
  • Managed over 400 memberships, enhancing guest satisfaction and operational efficiency.
  • Supervised gym operations, ensuring seamless guest experiences and facility maintenance.
  • Improved membership processing, contributing to increased customer retention and satisfaction.

Education

B.S. - Advertising

Texas State University
05-2025

Skills

  • Strategic Planning
  • Quality Assurance
  • Team Coordination
  • Customer Engagement
  • Training Development
  • Inventory Management
  • Operational Efficiency

Timeline

Kava Tender

Square Rut Kava Bar
01.2024 - 02.2025

Programs Supervisor

Austin Bouldering Project
05.2023 - 08.2023

Head Basketball Coach

ATX Ballers
09.2022 - Current

Youth Leadership Coach

HALO
01.2022 - 06.2022

Sales Associate

Nitro Swim Center
10.2019 - 09.2020

Guest Services

HCI Sports Complex
01.2018 - 07.2019

B.S. - Advertising

Texas State University

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LUKE PALMER