Luke Pasquarette
Lawrence,KS
Summary
I am an Organized, dependable, and adaptable person with a strong understanding of marketing and communications. I learn quickly and I've worked with real clients during my time at the University of Kansas, gaining valuable insights into the professional world. I possess excellent time management skills and can thrive in any environment, collaborating effectively with diverse teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outdoor Service Attendant
Pinehurst Resort & Country Club
Pinehurst, NC
06.2021 - 08.2024
- Effectively resolved guest complaints and accepted new suggestions and recommendations.
- Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
- Cleaned working areas, restrooms or equipment and removed trash.
- Directed customers to where they needed to be.
- Responded to questions about local area and company services.
- Assisted customers in finding items and provided product knowledge when needed.
Education
Bachelor of Science - Strategic Communications
University of Kansas
Lawrence, KS05-2025
Minor - Business
University of Kansas
Lawrence, KS05-2025
Skills
- Customer service
- Data analysis
- Market research
- Content creation
- Strong work ethic
- Reliability and punctuality
- Patience and empathy
- Ability to work well alone or with a team
- Driving customer satisfaction
- Problem-solving
- Adaptability and flexibility
- Effective communication
Affiliations
- Risk manager for 2 years as part of the Lambda Chi Alpha fraternity at the University of Kansas
- Volunteer work and contributions to Meals on Wheels and the Kansas Special Olympics
Certification
- Email Marketing Certified through HubSpot Academy
Timeline
Outdoor Service Attendant
Pinehurst Resort & Country Club
06.2021 - 08.2024
Bachelor of Science - Strategic Communications
University of Kansas
Minor - Business
University of Kansas
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