Luke Penn
Wasilla,AK
Summary
Versatile and dynamic professional with a background in telecommunications and management, notably at New Horizons Telecom. Demonstrated expertise in tower climbing and manual labor, coupled with exceptional leadership and problem-solving abilities. Proven track record of enhancing team productivity and customer satisfaction, embodying work safety and efficiency.
Reliable and hardworking with positive attitude and strong work ethic. Understanding of safety protocols and equipment handling, adept at operating machinery and performing manual tasks. Ready to contribute to productive and efficient work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Plant Laborer
New Horizons Telecom
08.2024 - Current
- Followed safety protocols while operating machinery.
- Climbed Telecom Towers/Tower Wiring
- Installed Cat-5
- Installed Propane Plumbing
- Aligned microwave dishes on Cell Tower
- Manual Labor
Manager
The Alaska Club
03.2024 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Lead
Coldstone Creamery
05.2023 - 03.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
High School Diploma -
Idea Highschool
Wasilla, AK05-2024
Skills
- Hand-tool proficiency
- Loading and unloading
- Tower Climbing
- Manual Labor
- Precision measurement
- Shrink wrapping
- Problem-solving abilities
- Worksite safety
Certification
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
- Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
Timeline
Plant Laborer
New Horizons Telecom
08.2024 - Current
Manager
The Alaska Club
03.2024 - 08.2024
Team Lead
Coldstone Creamery
05.2023 - 03.2024
High School Diploma -
Idea Highschool
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