LUKE PETRINI
Southwest Airlines
Council Bluffs,IA
1
Certification
14
years of professional experience
Goal-driven and skilled individual offering 14 years of experience in aviation industry with 13 years of Aviation Management. Highly experienced, proactive and hard-working Southwest Airlines employee. Offers excellent communication and time management skills. FAA-certified with excellent safety record. Trained in flight line operations and equipment operation. Knowledgeable and critical thinker. Successful and diverse experience in above & below-wing airline services.
Work History
Skilled Laborer
2 Months- Set up, maintain, and remove traffic control devices according to project specs and DOT standards
- Lead or assist in overseeing temporary traffic control on active job sites
- Safely operate trucks, trailers, and specialized equipment (manual and automatic)
- Install, maintain, and repair traffic signs and other control devices
- Complete daily documentation and quantity tracking
- Communicate clearly with crew and supervisors
- Train and guide entry-level crew members when needed
Ramp Supervisor
2 Years 11 Months- Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
- Monitor and guide ground support performance to ensure requirements are met
- Ensure all equipment including GSE is maintained and available for the operation
- Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
- Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
- Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
- Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
- Work with staff planning to build bids that are in line with our Department's hourly goals.
- Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly.
- Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes.
- Supervised ramp operations, ensuring timely aircraft servicing and adherence to safety protocols.
- Coordinated staff schedules and workflows, optimizing resource allocation for operational efficiency.
- Trained new team members on ramp procedures, fostering a culture of safety and performance excellence.
Ramp Agent
4 Years 1 Month- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20 daily flights.
- Communicated closely with ground crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely using tug equipment.
Line Manager
8 Months- Operations and acceptance of fuel
- Controlled ramp safety and fueling safety with customers and employees
- Held safety meeting with employees
- Loaded passenger luggage's, marshaled and parked them accordingly to safety of other customers and employees
- Volunteered in a disaster relief efforts by loading perishable and non personable items into airplanes to smaller cities affected by the floods in Nebraska
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Ramp Supervisor & Ramp Shift Manager
4 Years 4 Months- Opened station in OMA & Supervised the Ramp Operations in Omaha, NE
- Ran the operation during fleet launches, aircraft turns, and the nightly RON.
- Tempted to open TUL as a new station as a supervisor by General Manager.
- Transferred to TUL as a Ramp Shift Manager in Sept. 2015 until April 2016.
- Station Trainer in TUL for numerous Aircraft appearance, Searches, Catering/ Provisioning searches, and Deice/Anti-ice training.
- Worked an AA rescue flight with a 2 hour notice from dispatch. Turned the flight within 45 minutes of the notice resulting in a letter of recognition from Eric Morgan which was President of Piedmont Airlines at the time.
- Focused on safety and setting a positive example for employees and the customers resulting in an "Above & Beyond" Award from Eric Morgan which was President of Piedmont Airlines at the time.
- Helped with numerous diversions under short notice from dispatch and the company.
- Made the company Scorecard for the best station in the Company for numerous months in a row in OMA
- Temp Duty in MCI to help with the recovery of the station and to help get off a cure letter, help manage Above the Wing and Below the Wing operation
- Filled in a role as a Ramp shift manager & acting General Manager to keep employees from transferring out, or leaving the company by showing a safe, healthy, and organized work environment for everyone.
- Trained agents on cabin appearance (cleanliness of aircraft), Interior search of aircraft and exterior for dangerous & prohibited items
- Worked alongside safety committee employees to conduct station safety meetings and audits
- Also worked with American Airlines with safety protocol.
Baggage Service Agent, Ramp Agent, & Ramp Supervisor
2 Years 3 Months- Loading airplanes for American Airlines
- Customer service for baggage claims
- Lead crew member of making sure aircrafts were loaded, cleaned & the operation were ran to the company standards
- Decied and anti-iced aircraft to the appropriate standards during winter operations
- Dispatch aircraft out to taxi to runway & brought into correct gate for operational use
- Hazmat certified thru airline approved online training
- Closed station when loss of contract due to American and US Airways Merger
Education
High School Diploma - Physical Education and Coaching
1 year of college courses completed.
Received High School Diploma - General Education
Susan Buffett Scholarship Recipient
Skills
Safety Driven
External Servicing
Pushback and Towing
Aircraft Greeting
Aviation and Transportation
Problem Resolution
Knowledgeable of the TWU Contract Agreement
Verbal and Written Communication
Staff Training and Onboarding
Station Preparation
De-icing procedures
Team leadership
Ground support services
Corrective Actions
Grand Openings
Goal Oriented
Leadership Experience
Strategic Thinker
Certification
National Safety Council Pediatric First Aid, CPR, & AED certified from 10/13/2018-10/13/2020.
Timeline
Skilled Laborer
Highway Signing Inc.
08.2026 - CurrentRead More
Ramp Supervisor
Southwest Airlines
11.2023 - CurrentRead More
Ramp Agent
Southwest Airlines
10.2019 - 11.2023Read More
Line Manager
Oracle Aviation
02.2019 - 10.2019Read More
Ramp Supervisor & Ramp Shift Manager
Piedmont Airlines
10.2014 - 02.2019Read More
Baggage Service Agent, Ramp Agent, & Ramp Supervisor
Airport Terminal Services
07.2012 - 10.2014Read More
Omaha North High Magnet School
Received High School Diploma from General Education
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Peru State College
High School Diploma from Physical Education and Coaching
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