Luke Powleit
Pewaukee,WI
Summary
Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies. Also, adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
Work History
Installation Technician
Automatic Entrances Of Wisconsin
Waukesha, Wisconsin
08.2017 - Current
- Assisted other technicians with complex installations when necessary.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Replaced faulty components such as circuit boards, wiring, and connectors when necessary.
- Completed scheduled appointments on time to drive quality service.
- Utilized diagnostic tools and software to identify and fix technical faults efficiently.
- Provided technical support for customers onsite or remotely via telephone or email.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Provided comprehensive customer training on equipment use and maintenance procedures.
- Coordinated with project managers to ensure installations were completed within timelines and budget.
- Provided key information to customers, educating on equipment, products, and services.
- Worked alongside contractors and customers to ensure the proper installation and repair of automatic doors and security portals.
- Performed regular maintenance checks and updates to installed systems to ensure peak performance.
Body Shop Advisor
Pesicek Collision
Oconomowoc, Wisconsin
05.2014 - 08.2017
- Developed strong relationships with vendors to negotiate competitive pricing on parts.
- Sanded, refinished and painted car bodies to improve appearance and overall value.
- Ordered tools and paint materials from suppliers to prevent item shortages.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Managed inventory of body shop supplies and tools.
- Verified that all repairs met manufacturer specifications before finalizing paperwork.
- Utilized computerized measuring systems for accurate repairs.
- Performed dent removal using appropriate tools and techniques.
- Advised customers on preventative maintenance procedures for their vehicles.
- Provided customers with invoices and receipts detailing services performed.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Documented repair processes and completed work orders.
- Interpreted wiring diagrams to diagnose electrical problems.
- Kept up-to-date with industry standards and new repair techniques.
- Received new inventory orders and verified completeness and accuracy.
- Greeted customers upon arrival, identified customer needs and provided appropriate services.
- Performed road tests to evaluate performance of repaired vehicles prior to customer delivery.
Wisconsin Brand Partner
Vemma
, Wisconsin
07.2013 - 03.2015
- Developed consumer insights tracking to benchmark awareness and measure effectiveness of marketing initiatives.
- Maintained up-to-date knowledge of industry trends, competitors, and customer behavior patterns.
- Designed sales-driven programs and promotions to facilitate team objectives.
- Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.
- Strengthened branding initiatives by coordinating annual events to maximize outreach.
- Created content for social media platforms, website, and other marketing materials.
- Collaborated with team to forecast based on sales and product profitability.
- Compiled reports on key performance indicators related to branding efforts.
- Organized promotional events to increase brand awareness.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Arrowhead Highschool
Hartland, WI06-2010
Skills
- Telecommunications
- Installation planning
- Hazard management
- Assembly and installation
- Specialty tools
- Installation tools
- Repair services
- Outdoor installations
- Field service
- Blue print interpretation
- Customer service
- Power tools operation
- Equipment installation
- Problem analysis
- Electrical troubleshooting
- Quality assurance
- Cable management
- Work inspection
- Troubleshooting skills
- Maintenance and repair
- Merchandise upselling
- Professional demeanor
- Task prioritization
- Persuasion skills
- Estimating
- Quality control
- Strategic sales
- Multitasking Abilities
- Product knowledge
- Time management
- Product and service sales
- Customer needs assessments
- Product sales
- Sales and upselling
- Problem-solving abilities
- Team collaboration
- Effective communication
- Computer skills
- Resourcefulness
- Customer service excellence
- Sales techniques
Timeline
Installation Technician
Automatic Entrances Of Wisconsin
08.2017 - Current
Body Shop Advisor
Pesicek Collision
05.2014 - 08.2017
Wisconsin Brand Partner
Vemma
07.2013 - 03.2015
High School Diploma -
Arrowhead Highschool
Similar Profiles
Deshon LadsonDeshon Ladson
Apprentice at Elite EntrancesApprentice at Elite Entrances
Jose LopezJose Lopez
Project Coordinator at Nabco EntrancesProject Coordinator at Nabco Entrances
Diana Gutierrez-DiazDiana Gutierrez-Diaz
Remote Architectural Drafter at BHI ELEVATOR CABS & ENTRANCESRemote Architectural Drafter at BHI ELEVATOR CABS & ENTRANCES