Summary
Overview
Work History
Education
Skills
Timeline
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Luke Redgate

Boston,MA

Summary

Having been working since fourteen, I have a natural work-ethic and drive that compels me to succeed. I'm very friendly and love talking to customers and helping any way that I can. Working at so many different ends of the industry (Event serving, hosting, serving), I have developed a well-rounded sense of how to ensure customer satisfaction and exceed expectations.

Overview

5
5
years of professional experience

Work History

Cafe Worker

CCS Bard, Hessel Museum
02.2024 - Current
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Produced food and drink products adhering to company quality and quantity standards.

Host/Server

Surfside Restaurant
06.2022 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Host

Seaglass Resturant
06.2022 - 06.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Event Server

Willowdale Estate
05.2021 - 06.2022
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.

Childcare Provider

Pentucket Regional School District, B.A.S.P.
02.2019 - 06.2022
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.

Sales Associate

Marshalls
10.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Journalism, Photography

Bard College
Hudson, NY
06.2026

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Guest Engagement
  • Exceptional customer service
  • Cash Handling
  • Strong Work Ethic
  • Multitasking proficiency
  • Patience and Empathy
  • Efficient food delivery
  • Food preparation assistance

Timeline

Cafe Worker

CCS Bard, Hessel Museum
02.2024 - Current

Host/Server

Surfside Restaurant
06.2022 - 08.2023

Host

Seaglass Resturant
06.2022 - 06.2023

Event Server

Willowdale Estate
05.2021 - 06.2022

Sales Associate

Marshalls
10.2020 - 04.2021

Childcare Provider

Pentucket Regional School District, B.A.S.P.
02.2019 - 06.2022

Bachelor of Arts - Journalism, Photography

Bard College

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Luke Redgate