Luke Roberts
Las Vegas,NV
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
1
1
year of professional experience
Work History
Assistant General Manager
Uptown Jungle Fun Park
12.2023 - Current
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Resolved problems promptly to elevate customer approval.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
Park Manager
Uptown Jungle Fun Park
11.2022 - 12.2023
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Increased park revenue by developing and promoting attractive packages for group bookings and events.
- Enhanced park visitor satisfaction by implementing new programs and events tailored to diverse interests.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Education
High School Diploma -
Southeast Career Technical Academy
Las Vegas, NV05.2021
Skills
- Calendar Management
- Scheduling
- Customer Service Management
- Delegation
- Training Management
- Employee Relations
Timeline
Assistant General Manager
Uptown Jungle Fun Park
12.2023 - Current
Park Manager
Uptown Jungle Fun Park
11.2022 - 12.2023
High School Diploma -
Southeast Career Technical Academy
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