Luke Roberts
Operations Manager
Chapel Hill,NC
Summary
Experienced and detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of thoroughness and attention to detail. Accustomed to managing both personnel and logistics in fast-paced, deadline-driven projects.
Overview
16
16
years of professional experience
27
27
years of post-secondary education
Work History
Director of Operations
Aerie Africa
10.2023 - Current
- Defined, implemented, and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-collection systems in coordination with operational reporting.
- Directed and executed an annual fundraising campaign.
- Managed teams for operational efficiency and accountability.
Director of Operations
Fruit Ops, LLC
06.2021 - 12.2021
- Managed and directed 10+ employees to execute events: hired and guided bar staff, organized security, designed and delegated lighting and decor needs
- Defined, implemented, and revised SOPs and guidelines for daily cleaning, fire code compliance, equipment organization, paper filings, etc.
- Organized and launched bar at its inception: established and built accounts with bar vendors and service providers; bought bar equipment; designed bar aspects; designed cocktails
- In addition to my operations duties, managed bar for several months while seeking permanent manager, including for its official opening and for 10+ music events with 500+ people in attendance
- Hired and trained first permanent bar manager
- Built and fostered relationships with clients over periods of months, including large bioscience corporation: coordinated and customized furniture, decoration, catering, entertainment, bar, audiovisual, and other needs for clients
- Managed live operations for concerts, raves, art exhibitions, internal corporate science convention, dramatic performances, quinceañera, and other events
- NOTE: This position was abruptly terminated when event space was required to shut down for two months due to delta COVID strain. Letter from Owner/CEO available upon request.
Operations Manager / Executive Assistant
Asklepios BioPharmaceutical, Inc.
06.2008 - 06.2017
- Organized 20+ large corporate meetings between internal teams and those of large pharmaceutical companies—Bayer, Pfizer, Biogen, etc.—involving counsel, business development, lead scientists, and corporate executives. Arranged flights, hotels, restaurants, meeting rooms, A/V needs, documentation, and other requirements; coordinated many diverse schedules and needs.
- Oversaw generation and successful submission of 8+ grant applications, of which 3 SBIR, 1 RC3, and 1 MDA grant were funded. Assisted in composing NIH grant language, generated entirety of grant application package. Lead coordination of multiple offices over periods of months to collate and build relevant biosketches, budget proposals, and the many other components of SBIR applications.
- Assisted in managing aspects of Pre-Clinical-to-Clinical Trial at Mt. Sinai: Coordinated with laboratory teams to assist in smooth operation of clinical trials: sourced and ordered specialized equipment; booked arrangements for patients; collated data and assisted in data reporting; etc.
- Patent Maintenance: Kept and routinely updated records of 20+ patents with relevant expirations, examiner correspondence, etc.; integrated into custom-built SQL database; oversaw renewal payments via USPTO, EPO, and PCT.
- General Administration: calendars and scheduling for two VPs and CEO; bi-weekly payroll; attended to and detailed IP license compliance; office supplies, utilities and upkeep; AP/AR, deposits and record-keeping integrated with vendor contracts; complete meeting support, etc.
- Documents: Produced high-quality documents, spreadsheets and presentations for both internal and customer-facing needs using Microsoft Office, QuickBooks and SQL.
- Started as executive assistant, promoted to office manager, and finally operations manager. Each successive position subsumed prior responsibilities as well as incurred more.
Education
Ph.D. - Philosophy & Psychoanalysis
Global Center For Advanced Studies
Dublin, Ireland 07.2021 - Current
Master of Arts - Philosophy & Psychoanalysis
Global Center For Advanced Studies
Dublin, Ireland 12.2019 - 07.2021
Bachelor of Arts - Interdisciplinary Studies
UNC Chapel Hill
Chapel Hill 08.2000 - 05.2023
Skills
Leadership
Project Management
Team Management
Academic Teaching
Writing: Business & Technical
Event Coordination
Timeline
Director of Operations
Aerie Africa
10.2023 - Current
Ph.D. - Philosophy & Psychoanalysis
Global Center For Advanced Studies
07.2021 - Current
Director of Operations
Fruit Ops, LLC
06.2021 - 12.2021
Master of Arts - Philosophy & Psychoanalysis
Global Center For Advanced Studies
12.2019 - 07.2021
Operations Manager / Executive Assistant
Asklepios BioPharmaceutical, Inc.
06.2008 - 06.2017
Bachelor of Arts - Interdisciplinary Studies
UNC Chapel Hill
08.2000 - 05.2023
Similar Profiles
Rylee RehderRylee Rehder
Sales Associate at Aerie By American EagleSales Associate at Aerie By American Eagle
Nikki BubpNikki Bubp
Bar Manager at Shane's Aerie F.O.E. #1292Bar Manager at Shane's Aerie F.O.E. #1292
KATE VALLEJOKATE VALLEJO
Visual Merchandising Manager at AEO & Aerie StoreVisual Merchandising Manager at AEO & Aerie Store
Sofia AubreySofia Aubrey
Nursing Assistant I at UNC Medical Center Transplant 5 WestNursing Assistant I at UNC Medical Center Transplant 5 West
Saadia MonastSaadia Monast
Clinical Nurse II - Child & Adolescent Psychiatry at UNC Medical CenterClinical Nurse II - Child & Adolescent Psychiatry at UNC Medical Center