LUKE RUSSELL
Lakeland,USA
Summary
Proven Account Manager at Lithion Battery, adept in Sales Strategy & Execution and Client Relationship Management, drove significant market growth and excelled in high-pressure sales environments. Leveraged product knowledge and negotiation skills to surpass sales targets, demonstrating a strong ability to lead and analyze sales performance, ensuring customer service excellence.
Overview
9
9
years of professional experience
Work History
Account Manager
Lithion Battery
Remote, USA
01.2023 - Current
- Spearhead sales efforts for the newly launched 48V 100Ah golf cart battery product line as the sole sales representative, driving market penetration and growth for this key new product
- Successfully manage a portfolio of warm leads while proactively developing new business opportunities through targeted outreach, networking, and strategic partnerships
- Educate potential clients on the benefits and features of the golf cart battery, demonstrating its advantages over competing products and addressing any technical inquiries
- Coordinate closely with the product development and marketing teams to provide feedback from the field and contribute to the refinement of sales strategies and promotional materials
- Achieve significant sales milestones, contributing to the overall revenue growth of the new product line and establishing a strong presence in the golf cart battery market
- Track and analyze sales performance metrics, adjusting strategies as needed to optimize results and ensure alignment with company objectives
Account Executive
Barton Associates
Palm Beach, USA
01.2021 - 01.2023
- Drove significant revenue growth by successfully recruiting and placing primary care doctors and nurses, generating hundreds of thousands of dollars in billable revenue over a two-year period
- Developed and maintained strong relationships with healthcare facilities and professionals, effectively addressing their staffing needs and securing contracts
- Leveraged industry knowledge and recruiting expertise to match qualified candidates with client requirements, ensuring high satisfaction rates for both parties
- Conducted thorough candidate screenings, including interviews and reference checks, to ensure the highest quality of placements and adherence to client standards
- Collaborated with internal teams to streamline the recruitment process, optimize candidate sourcing strategies, and enhance service delivery
- Demonstrated exceptional negotiation skills and strategic planning to close high-value deals, contributing to the firm's overall success and growth
Server
Eau Palm Beach Resort
Palm Beach, USA
01.2018 - 01.2021
- Company Overview: 5-star resort
- Delivered exceptional dining experiences at a prestigious 5-star resort, consistently meeting the high expectations of discerning clientele
- Provided personalized service in a fast-paced, high-pressure environment, ensuring a seamless and memorable guest experience through attentive and professional interactions
- Demonstrated extensive knowledge of the menu, including detailed descriptions of dishes, ingredients, and wine pairings, to enhance guest satisfaction and drive repeat business
- Managed multiple tables efficiently, balancing customer needs and resolving issues promptly to maintain high standards of service
- Collaborated with kitchen and management teams to ensure timely and accurate order fulfillment, maintaining a smooth flow of service and addressing special requests or dietary restrictions
- Recognized for exceptional customer service skills, contributing to the resort's reputation for excellence and earning positive feedback from guests and management alike
Sales Rep
Vivint Smart Home
Hartford, USA
06.2016 - 09.2017
- Successfully executed door-to-door sales campaigns for home security systems, achieving an increase in sales compared to the previous summer
- Dedicated to 60-hour work weeks, demonstrating exceptional commitment and work ethic in a high-pressure sales environment
- Completed comprehensive sales training program, acquiring advanced techniques in lead generation, customer engagement, and closing strategies
- Cultivated strong customer relationships by effectively addressing needs and providing tailored security solutions, resulting in high customer satisfaction
- Managed daily tasks including prospecting, presenting product benefits, and negotiating contracts, consistently meeting or exceeding weekly sales targets
Education
Business Management -
Florida Atlantic University
Boca Raton, FL01.2021
High School -
Saint Ignatius High School
Cleveland, Ohio01.2015
Skills
- Sales Strategy & Execution
- Client Relationship Management
- High-Pressure Sales Environments
- Product Knowledge
- Negotiation & Closing
- Customer Service Excellence
- Market Penetration
- Lead Management
- Team Collaboration
- Sales Performance Analysis
- Training & Development
Affiliations
- Brazilian Jiu Jitsu & MMA
- Gardening
Timeline
Account Manager
Lithion Battery
01.2023 - Current
Account Executive
Barton Associates
01.2021 - 01.2023
Server
Eau Palm Beach Resort
01.2018 - 01.2021
Sales Rep
Vivint Smart Home
06.2016 - 09.2017
Business Management -
Florida Atlantic University
High School -
Saint Ignatius High School
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