Versatile professional with experience in sales, customer service, and business operations. Background includes insurance sales with CRM use, front-end leadership in retail with national recognition for sales performance, business advising with marketing and branding development, and hands-on roles in construction administration, lawn care, and sports officiating. Recognized for strong communication, problem-solving, and work ethic across diverse industries.
Founder & Business Advisor – Schaefer $ales & Business (Sandusky, OH)
Launched a consulting brand specializing in helping small businesses establish and expand their presence. Prospected clients through social media outreach, networking, and referrals. Designed and delivered persuasive sales presentations to upsell services and close contracts. Created professional marketing collateral, including business cards, flyers, websites, and social media accounts to enhance client branding and visibility. Developed customized growth strategies tailored to each client’s industry, with a focus on practical, cost-effective solutions. Recognized for entrepreneurial drive, client relationship building, and delivering measurable business results.
Office Assistant – Ray Schaefer Construction (Sandusky, OH)
Provided administrative support by organizing files, receipts, and project documentation to ensure smooth operations. Maintained a clean and orderly office environment. Took initiative on larger tasks such as coordinating a phone carrier switch. Gained hands on experience in multitasking, problem solving, and supporting daily business functions in a fast-paced construction setting.
Lawn Care Worker – Independent (Sandusky, OH)
Provided lawn mowing and yard maintenance services with attention to quality and efficiency. Regularly interacted with customers to confirm service needs, ensure satisfaction, and build positive relationships. Operated and maintained mowing equipment while performing physical labor in outdoor conditions. Developed reliability, strong work ethic, and customer service skills through consistent weekly service.
Insurance Agent – OneDigital (Sandusky, OH)
Sold Property & Casualty insurance policies by prospecting, cold calling, and building client relationships. Utilized a CRM system to manage leads, track sales activity, and maintain accurate client records. Conducted needs-based consultations to match customers with appropriate coverage solutions. Developed sales skills in a professional, performance-driven environment while meeting production goals and delivering personalized service to clients.
Front End Lead – Dick’s Sporting Goods (Sandusky, OH)
Supervised front-end operations while delivering excellent customer service and resolving complaints with professionalism and efficiency. Specialized in driving sales of credit cards and NSPP (No Sweat Protection Plan) warranties, consistently exceeding goals and earning recognition as #3 nationwide in warranty sales (04/23) and #1 nationwide in warranty sales (05/23) across all Dick’s Sporting Goods locations in the U.S. Trained and motivated team members to improve customer interactions and upselling techniques, contributing to storewide performance.
Baseball Umpire – Sports Force Parks (Sandusky, OH)
Officiated youth and tournament baseball games, ensuring fair play and enforcing rules consistently. Managed on-field conflicts with professionalism while maintaining composure under pressure. Developed strong decision-making, communication, and leadership skills in a fast-paced, high-visibility environment.