Overview
Work History
Education
Skills
Timeline
Generic

Luke Schlichter

Hamilton,OH

Overview

5
5
years of professional experience

Work History

Shift Leader

Wings on Brookewood
Hamilton, OH
01.2022 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.

Garage Door Installer

L E Scofield Window & Door Co.
Hamilton, OH
01.2020 - 01.2022
  • Inspected existing garage doors and hardware to determine the best installation approach.
  • Provided customers with detailed information on product features, benefits and warranties.
  • Measured and marked areas for door installation.
  • Installed new garage doors, openers and related components such as springs, cables and rollers.
  • Adjusted tension on springs to ensure proper operation of the door system.
  • Tested safety mechanisms to verify they were functioning correctly.
  • Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
  • Repaired bent or misaligned tracks using specialized tools.

Education

High School Diploma -

Hamilton High School
Hamilton, OH
05-2021

Some College (No Degree) - Undeclared

Miami Hamilton
Hamilton, OH

Skills

  • Operations Support
  • Customer Service Management
  • Production Reporting
  • Equipment Troubleshooting
  • Production Scheduling
  • Positive Attitude
  • Decision-making capabilities
  • Attention to Detail
  • Critical Thinking
  • Supervision and leadership
  • Customer Service

Timeline

Shift Leader

Wings on Brookewood
01.2022 - Current

Garage Door Installer

L E Scofield Window & Door Co.
01.2020 - 01.2022

High School Diploma -

Hamilton High School

Some College (No Degree) - Undeclared

Miami Hamilton

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Luke Schlichter