Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Luke Schwendiman

Summary

Reliable Shift Leader with 3 years in Food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

Shift Leader

Taco Bell
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
  • Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.

Cart Attendant

Lyons Den Golf
03.2021 - 09.2021
  • Cleared parking lot of litter and foreign debris.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.
  • Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
  • Collaborated with team members to streamline work processes, improving overall productivity levels.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.
  • Increased golfer safety with thorough inspections and maintenance checks on all equipment.

Education

Bachelor's - Professional Aviation

Walsh University
North Canton, OH
05.2027

High School Diploma -

Northwest High School
Canal Fulton, OH
05.2023

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Decision-making capabilities
  • Team motivation
  • Training Assistance
  • Creative Problem-Solving
  • Team Supervision
  • Conflict Resolution
  • POS System Operation
  • Inventory Counts
  • Sales and Upselling
  • Shift Paperwork Completion
  • Daily workflows
  • Policy Enforcement
  • Sales Reporting
  • Multitasking Abilities
  • Organizational Skills
  • Attention to Detail
  • Task Prioritization

Hobbies

  • Recreational golf with friends and family
  • Passion for listen and playing music
  • Collecting vintage records and video games.
  • Passion for all things Aviation!

Timeline

Shift Leader

Taco Bell
08.2021 - Current

Cart Attendant

Lyons Den Golf
03.2021 - 09.2021

Bachelor's - Professional Aviation

Walsh University

High School Diploma -

Northwest High School

Similar Profiles

CREATE PROFILE
Luke Schwendiman