Luke Shelton
Wesson,MS
Summary
Dedicated car wash operator with strong skills in customer service, safety procedures, and cleaning techniques. Proven track record of enhancing customer satisfaction and streamlining processes for optimal service delivery.
Overview
6
6
years of professional experience
Work History
Car Wash Operator
Touch & Go Car Wash
Brookhaven, MS
01.2025 - Current
- Operated car wash equipment to ensure efficient service delivery.
- Maintained cleanliness and organization of work area for optimal operations.
- Assisted customers with vehicle preparation, enhancing overall service experience.
- Followed safety protocols to minimize risks and uphold workplace standards.
- Collaborated with team members to streamline washing processes and improve turnaround time.
- Conducted regular inspections of equipment to ensure proper functionality and performance.
- Trained new staff on operational procedures and safety practices for effective onboarding.
- Resolved customer inquiries promptly, contributing to high satisfaction levels and repeat business.
- Reduced wait times for customers by efficiently managing the queue of vehicles waiting for service.
- Streamlined workflow by organizing cleaning supplies and maintaining equipment for optimal performance.
- Resolved customer complaints promptly and professionally, maintaining a strong focus on customer satisfaction.
- Managed cash transactions accurately, ensuring proper handling of payments from customers.
- Collaborated with team members to develop strategies for improving overall service quality and efficiency.
- Demonstrated technical proficiency by troubleshooting minor equipment malfunctions quickly, minimizing downtime during peak hours.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Maintained a safe work environment, adhering to industry standards and company policies at all times.
Poultry Farm Assistant
Shelton Poultry Farms
Pattison, MS
03.2020 - Current
- Assisted in monitoring flock health and identifying signs of illness or distress.
- Implemented biosecurity measures to prevent disease outbreaks on the farm.
- Participated in regular farm maintenance activities, such as repairing fences or cleaning equipment, to uphold safety standards for both workers and animals.
- Improved overall poultry health by implementing preventative measures and administering vaccinations in a timely manner.
- Implemented pest control measures to protect both birds and facilities from potential harm caused by rodents or insects.
- Maintained proper chicken house temperature and ventilation.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Monitored flock for signs of disease or physical distress and culled infirm individuals.
Slide Installer/Slide Maintenance
Ole Brook Jump and Jive
Brookhaven, MS
05.2024 - 10.2024
- Installed inflatables and equipment, ensuring safety and compliance with industry standards.
- Collaborated with team members to streamline installation processes and enhance efficiency.
- Trained new installers on best practices for equipment setup and safety protocols.
- Conducted routine inspections of installed products to maintain quality and performance standards.
- Resolved customer inquiries regarding installation procedures and equipment usage effectively.
- Mentored junior staff, fostering skill development and teamwork within installation crew.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
Education
Pre-Engineering
Copiah-Lincoln Community College
Wesson, MS07-2026
High School Diploma -
Wesson Attendance Center
Wesson, MS05-2025
Skills
- Safety procedures
- Vehicle inspection
- Cleaning techniques
- Chemical handling
- Customer service
- Teamwork and contribution
- Flexible work schedule
Accomplishments
- Member of Phi Theta Kappa Honor Society
- ACT Sigma Phi Scholarship
- ACT Deans Scholarship
- Member of National Beta Club
- ACT Club
- Beta Service Award
- Perfect Attendance
- Honor Roll
- Selected for 4H National Archery Team
Timeline
Car Wash Operator
Touch & Go Car Wash
01.2025 - Current
Slide Installer/Slide Maintenance
Ole Brook Jump and Jive
05.2024 - 10.2024
Poultry Farm Assistant
Shelton Poultry Farms
03.2020 - Current
Pre-Engineering
Copiah-Lincoln Community College
High School Diploma -
Wesson Attendance Center