Dynamic professional with a proven track record at Softronic Software, adept in critical thinking and quality assurance. Excelled in managing logistics, enhancing customer relations, and streamlining operations. Skilled in maintenance & repair and multitasking, I significantly improved process efficiency. Demonstrated exceptional adaptability and problem-solving abilities, contributing to company success.
Responsible for managing the processing of programmable units, ensuring accurate customer information is recorded, and generating shipping labels. Additionally, overseeing the packing and shipping process, including delivering items to the postal office. My role also involves coordinating logistics and ordering essential materials for the company. Furthermore, I handle invoicing for dealers who distribute our products nationwide
Responsible for servicing and maintaining electrical equipment, including working on robotic systems that move pods within the Amazon facility we were contracted to. Additionally, providing mechanical maintenance support for Material Handling Equipment (MHE), ensuring the proper functioning of conveyors and other mechanical systems used in Amazon's packaging operations. Managed approximately 20-40 service calls as well as 4-6 work orders a shift.
Ensured quality control and maintained standards for dairy products by monitoring expiration dates, inspecting for damage, and rotating stock. Additionally, supporting the front-end team by assisting cashiers, bagging items, and providing customer service, including helping customers with their purchases to their vehicles.