Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Slauson

Naugatuck,CT

Summary

Dynamic professional with a proven track record at Softronic Software, adept in critical thinking and quality assurance. Excelled in managing logistics, enhancing customer relations, and streamlining operations. Skilled in maintenance & repair and multitasking, I significantly improved process efficiency. Demonstrated exceptional adaptability and problem-solving abilities, contributing to company success.

Overview

9
9
years of professional experience

Work History

Commerce

Softronic Software
12.2023 - Current

Responsible for managing the processing of programmable units, ensuring accurate customer information is recorded, and generating shipping labels. Additionally, overseeing the packing and shipping process, including delivering items to the postal office. My role also involves coordinating logistics and ordering essential materials for the company. Furthermore, I handle invoicing for dealers who distribute our products nationwide

  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Maintenance Technician

Jones Lang Lasalle (JLL)
08.2021 - 11.2023

Responsible for servicing and maintaining electrical equipment, including working on robotic systems that move pods within the Amazon facility we were contracted to. Additionally, providing mechanical maintenance support for Material Handling Equipment (MHE), ensuring the proper functioning of conveyors and other mechanical systems used in Amazon's packaging operations. Managed approximately 20-40 service calls as well as 4-6 work orders a shift.

  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Dairy Clerk

LaBonne's Markets
05.2016 - 08.2020

Ensured quality control and maintained standards for dairy products by monitoring expiration dates, inspecting for damage, and rotating stock. Additionally, supporting the front-end team by assisting cashiers, bagging items, and providing customer service, including helping customers with their purchases to their vehicles.

  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Satisfied customer orders for fresh products.
  • Stayed current with present, seasonal and special promotions.

Education

No Degree - Biomedical Engineering

University of Connecticut
Waterbury, CT

Practical Junior Penetration Tester - Computer Science

TCM Academy
06-2026

Certification in Electrical - Electrical

Porter And Chester Institute
Waterbury, CT
10-2020

Skills

  • Critical thinking
  • Quality assurance
  • Customer relations
  • Social perceptiveness
  • Multitasking
  • Flexible and adaptable
  • Maintenance & repair
  • Desktop technical support
  • Operating system management
  • Wireless networking
  • Network troubleshooting

Timeline

Commerce

Softronic Software
12.2023 - Current

Maintenance Technician

Jones Lang Lasalle (JLL)
08.2021 - 11.2023

Dairy Clerk

LaBonne's Markets
05.2016 - 08.2020

No Degree - Biomedical Engineering

University of Connecticut

Practical Junior Penetration Tester - Computer Science

TCM Academy

Certification in Electrical - Electrical

Porter And Chester Institute
Luke Slauson