Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Luke Smalley

Silver Grove,KY

Summary

Proven ability to optimize workflows and enhance team performance through effective time management and training. Recognized for consistently meeting tight deadlines while maintaining high standards of customer satisfaction. Willing to learn new skills and continue striving to get better.

Overview

7
7
years of professional experience

Work History

FC Associate

Amazon
08.2021 - Current
  • Followed procedures at all times for personal and team safety.
  • Operated pallet jacks, forklifts and other heavy equipment to transport packages.
  • Took on extra hours and shifts during peak business to meet tight shipping deadlines.

Process Assistant

Amazon
04.2022 - 07.2022
  • Assisted supervisors in labor planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Planned and executed flight plans to maximize volume output in strict deadlines.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Courtesy Clerk

Kroger
11.2020 - 08.2021
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.

Crew Trainer

McDonald’s
04.2018 - 11.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Boone County High School
Florence, KY
06.2021

Skills

  • Warehouse safety
  • Packing efficiency
  • Time management
  • Quick learner

Additional Information

Started building and repairing my own personal gaming PC about 6 years ago after getting a pre-built. I’ve loved learning about each part and making my way up to a PC I am very proud of.

Timeline

Process Assistant

Amazon
04.2022 - 07.2022

FC Associate

Amazon
08.2021 - Current

Courtesy Clerk

Kroger
11.2020 - 08.2021

Crew Trainer

McDonald’s
04.2018 - 11.2020

Boone County High School

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Luke Smalley