Luke Summers
Houston,TX
Summary
Adept at multitasking and organization, I significantly enhanced customer satisfaction and efficiency at Raising Cane's Chicken Fingers. I’ve also proven collaborative teamwork and an expert in forklift operation streamlined operations, achieving notable improvements in workplace safety and inventory management at Emmco & Associates as well as Lonestar Electric supply
Overview
8
8
years of professional experience
Work History
Crew Member
Raising Cane's Chicken Fingers
10.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
Warehouse Associate
Emmco & Associates
09.2023 - 07.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
Fabricator
Smith & Tank
11.2022 - 07.2023
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Assembled and welded components to create metal structures.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Ensured a safe working environment by adhering to safety protocols and maintaining properly functioning equipment.
- Inspected equipment and materials to verify safety and quality standards.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Collaborated with team members on complex projects, ensuring timely completion and high-quality workmanship.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
- Consistently met project deadlines through diligent time management, task prioritization, and effective communication with stakeholders.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Coordinated with other departments to complete projects within deadline.
- Followed safety protocols to maintain safe working environment.
Warehouse Associate
LoneStar Electric Supply
06.2019 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Completed regular cycle counts to maintain accurate inventory records.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Crew Member
Whataburger
02.2018 - 06.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Completed milkshakes and ice cream desserts for customers.
Crew Member
Burger King
03.2017 - 01.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Mayde Creek HighSchool
Houston, TX06.2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Safety awareness
- Heavy lifting
- Inventory counts
- Forklift operation
- Workplace safety
- Machine operations
- Collaboration and teamwork
Timeline
Crew Member
Raising Cane's Chicken Fingers
10.2024 - Current
Warehouse Associate
Emmco & Associates
09.2023 - 07.2024
Fabricator
Smith & Tank
11.2022 - 07.2023
Warehouse Associate
LoneStar Electric Supply
06.2019 - 08.2021
Crew Member
Whataburger
02.2018 - 06.2019
Crew Member
Burger King
03.2017 - 01.2018
High School Diploma -
Mayde Creek HighSchool
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