Luke Tyler

• Prepare grocery orders for delivery, intake new inventory, and use technology to manage orders and scan barcodes, all while ensuring order quality and rotating tasks throughout the week.

• Worked effectively in fast-paced environments.
• Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
• Loaded and unloaded orders at customer's homes or locations.
• Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
• Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
• Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.

Seasonal position

• Providing fast, friendly, and efficient service at concession stands or by actively engaging fans in the stands.
  Taking orders, handling transactions, and serving food and beverages.
  Ensuring food items are prepared to company standards and presented attractively, following health and safety guidelines.
• Monitoring stock levels, restocking items as needed, and reporting shortages.Engaging with guests courteously, answering questions about the menu, and assisting in creating a positive experience.
• Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
• Supervised and trained personnel in high-quality operations.
• Interacted with customers per day regarding inquiries and complaints, resulting in positive customer feedback.
• Organized staff schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance.
• Evaluated customer feedback on a regular basis, making necessary adjustments to improve overall satisfaction and loyalty.
• Planned and researched menus to maintain good variety.
• Assisted with daily operations of restaurant by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting kitchen and dining crew on procedures, store cleanliness and new items or promos.
• Monitored food safety practices and enforced adherence to established policies, ensuring a consistently safe dining experience for customers.
• Troubleshot cash registers and computer systems experiencing slow-downs, crashes and data loss.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Plumbing assistance, pipe fitting, digging, and equipment operating
• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Safely handled tools and equipment in large-scale projects.
• Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
• Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
• Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
• Organized and moved materials from truck to job site to support project requirements.
• Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
• Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
• Conducted regular maintenance checks on plumbing systems, preventing potential failures.
• Enhanced customer satisfaction by promptly addressing and resolving plumbing issues in residential homes.
• Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
• Repaired and replaced motors, bearings and belts.
• Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.

• Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service
• Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance
• Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Improved worksite safety by consistently adhering to established protocols and regulations.
• Operated heavy equipment safely to transport materials and complete tasks as required.
• Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
• Provided maintenance for construction equipment.
• Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
• Provided essential instructions to foremen, crew chiefs and other flaggers.
• Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
• Completed installations of building structures, trim, flooring, and cabinetry.
• Read and interpreted blueprints to follow specifications of projects.
• Followed established job site safety regulations and maintained safe and clean work area.
• Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.

• Laborer fork truck operate also carpenter assistant
• Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
• Used hoisting and rigging equipment to move heavy machinery and equipment.
• Adeptly utilized a range of hand tools, power tools, and precision measuring instruments to ensure accurate workmanship in all tasks.
• Aligned and leveled machines using precision measuring instruments to avoid unnecessary wear and tear.
• Reduced downtime for production lines by swiftly diagnosing and troubleshooting mechanical issues.
• Installed stationary industrial machinery and mechanical equipment according to layout plans.
• Read and interpreted blueprints and schematics to understand machinery design and layout.
• Inserted shims, adjusted tension on nuts and bolts and positioned parts, using hand tools and measuring instruments.

• I guard different establishments and patrol the property and keep documentation all activity and report to dispatch
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Completed full building and grounds patrols to spot and investigate concerns.
• Responded quickly to incidents and assessed active situations for security concerns.

• Before becoming a shift leader I have worked all positions at Sonic to become shift leader as shift leader I run shifts manage times handle money customer complaints and closing the store
• Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
• Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
• Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
• Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
• Tracked receipts, employee hours, and inventory movements.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.