Luke Tyner
Bellevue,NE
Summary
Proven track record in enhancing customer satisfaction and fostering resident relationships at Heritage Ridge Retirement Community. Skilled in kitchen communication and customer service, adept at resolving complaints and ensuring food service excellence. Demonstrates a unique blend of food preparation expertise and interpersonal skills, contributing to a positive and efficient dining experience. Caring Dining Room Server bringing 2+ years' experience working in food service. Strong interpersonal, communication and multitasking abilities. Specializing in residential homes and looking for a new long-term position.
Overview
5
5
years of professional experience
Work History
Dining Room Server
Heritage Ridge Retirement Community
06.2022 - 04.2024
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
- Built long-lasting relationships with residents.
- Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
Crew Member Cook
McDonald's Restaurant
04.2019 - 08.2022
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Education
No Degree - Education K-12
Iowa Western Community College
Council Bluffs, IAHigh School Diploma -
Bellevue East Sr High School
Bellevue, NE05.2020
Skills
- Kitchen Communication
- Customer service focus
- Resident support
- Food service skills
Accomplishments
- Achieved an award for excellent customer service through effectively helping with residents with any troubles and showing empathy and compassion to everyone at workplace.
- Collaborated with team of 10 in the development of serving our residents with many different themed events.
Timeline
Dining Room Server
Heritage Ridge Retirement Community
06.2022 - 04.2024
Crew Member Cook
McDonald's Restaurant
04.2019 - 08.2022
No Degree - Education K-12
Iowa Western Community College
High School Diploma -
Bellevue East Sr High School
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