Luke Valyo
Raleigh,NC
Summary
Highly motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Electrician
Michael and Son
11.2024 - Current
- Electrician proficient in all aspects of wiring, installations, and troubleshooting of electrical systems in the residential setting. Provide top-quality customer service skills in person and over the phone. Identify customer needs, and use sales skills to educate and create value in our services. Make professional recommendations, and build trust with existing and new clientele.
Aquatics Supervisor
Lifetime Fitness
05.2024 - Current
- Supervised daily operations of aquatics facilities, ensuring compliance with safety regulations and protocols.
- Trained and mentored lifeguard staff on emergency procedures and customer service excellence.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
Marketing Representative
Energy One Windows
02.2024 - 05.2024
- Field marketing representative for Energy One Home Improvements. Canvassed neighborhoods and prospected for qualifying homes. Knocked doors and pitched to homeowners. Overcame objections and asked good questions to uncover information. Created value in our products and built rapport with potential customers. Set appointments with qualifying homeowners to meet with marketing director (closer).
Server
Drive Shack
11.2022 - 03.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests. Greeted and accommodated guests, building positive experience from first interaction. Demonstrated ability to interact with customers in a friendly and professional manner. Prioritized multiple tasks in dynamic environment and stayed calm and composed. Displayed enthusiasm and knowledge about restaurant's menu and products.
Take Out Cashier
BJ's Brewhouse
05.2022 - 11.2022
- Customer service in person and over the phone. Accommodated guests as a cashier and obtained cash/card handling abilities. Run food to tables. Clean/stock. Communication with all staff/guests.
Lifeguard/ Swim Instructor
Aquatic Management Group
05.2018 - 08.2020
- Watched over swimmers to respond quickly to distress situations. Maintained neat and clean pool area and clean water. Monitored behaviors for safety violations and took steps to prevent further violations. Coordinated and taught instructional swim lessons for the neighborhood swim team.
Education
Certificate of Business Administration - Business Administration
Wake Tech Community College
NC12-2023
High School Diploma - undefined
Athens Drive
Raleigh06.2022
Skills
- Customer Service
- Communication/Sales Expertise
- Presentation Skills
- Phone Skills
- Negotiation
- Interpersonal Skills
Accomplishments
Over $150,000 in total sales revenue generated for various companies.
Certification
- Certificate of Business Administration (Wake Technical Community College)
- CPR Certified (2018-2020, 2024-present)
Timeline
Residential Electrician
Michael and Son
11.2024 - Current
Aquatics Supervisor
Lifetime Fitness
05.2024 - Current
Marketing Representative
Energy One Windows
02.2024 - 05.2024
Server
Drive Shack
11.2022 - 03.2024
Take Out Cashier
BJ's Brewhouse
05.2022 - 11.2022
Lifeguard/ Swim Instructor
Aquatic Management Group
05.2018 - 08.2020
High School Diploma - undefined
Athens Drive
Certificate of Business Administration - Business Administration
Wake Tech Community College