Luke Velaski
Mariposa
Summary
Versatile and dynamic, I have always taken pride in my job. from scrubbing toilets to providing the absolute best customer service at high end establishments to hauling bags of concrete and 2 by 4s I always show up and do my best. I am a glass half full type of person. I deeply care about people. I also love problem solving and do it for fun on my weekends whilst climbing Yosemite's big walls. Customer service has always been something I am good at, I enjoy serving people and making their experience positive.
Overview
6
6
years of professional experience
Work History
Bartender
1850 Brewing Company
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Food and Beverage Attendant
Under Canvas
03.2023 - 08.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Housekeeper
Aramark
06.2022 - 02.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Cafe Attendant
Xanterra Parks & Resorts
06.2021 - 10.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
- Participated in staff training sessions, gaining valuable knowledge on cafe operations and customer service techniques.
- Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Carpenters Assistant
Wood Crest Builders
06.2019 - 01.2021
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Cut materials according to specifications in preparation for installation.
- Assisted with movement of materials and equipment to job sites.
- Prepared materials accurately using hand and power tools to make precise cuts.
Education
High School Diploma -
Chisago Lakes Highschool
Lindstrom, MN06-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Cleanliness and hygiene
- Complex Problem-solving
- Handling difficult customers
Timeline
Bartender
1850 Brewing Company
08.2023 - Current
Food and Beverage Attendant
Under Canvas
03.2023 - 08.2023
Housekeeper
Aramark
06.2022 - 02.2023
Cafe Attendant
Xanterra Parks & Resorts
06.2021 - 10.2021
Carpenters Assistant
Wood Crest Builders
06.2019 - 01.2021
High School Diploma -
Chisago Lakes Highschool
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