Luke Watkins

• Performed oil changes, fluid checks, and basic vehicle maintenance with speed and accuracy
• Diagnosed minor mechanical issues and recommended services to ensure vehicle safety
• Maintained up-to-date knowledge of automotive systems and lubrication standards

👥 Customer Service & Communication

• Provided excellent customer service by clearly explaining recommended services and answering vehicle-related questions
• Built customer trust and repeat business through honest communication and efficient service
• Handled customer concerns professionally, ensuring satisfaction and loyalty

⏱️ Efficiency & Teamwork

• Worked collaboratively with team to service an average of 15 vehicles per day while maintaining high-quality standards
• Managed time effectively in a fast-paced environment to meet service deadlines
• Assisted coworkers with vehicle inspections and supported shop operations during peak hours

Cashier / Checkout Experience

• Provided fast, friendly, and accurate checkout service in a high-volume retail environment
• Handled cash, credit, and digital payments with 100% accuracy and accountability
• Resolved customer inquiries and concerns professionally, enhancing overall satisfaction
• Maintained clean and organized register area and followed store procedures

📦 Stocking & Inventory

• Restocked shelves efficiently and rotated products to ensure freshness and availability
• Received and organized deliveries, verifying inventory against invoices
• Maintained clean, safe, and orderly stock areas to meet store standards