Luke Worsfold

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Delivered packages to customer doorsteps and business offices.

• Helped out with customer service

• Assisted veterinarians during examinations and procedures, ensuring patient comfort and safety.
• Maintained accurate medical records and documentation for all animals in care.
• Communicated effectively with pet owners regarding treatment plans and post-care instructions.
• Monitored animal behavior and vital signs to identify changes or concerns promptly.
• Positioned animals for diagnostic imaging such as x-rays and scans.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
• Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
• Ensured optimal animal care by assisting in surgeries, which included preparing operating rooms, sterilizing instruments, and providing post-operative care.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
• Processed orders and managed returns efficiently using company-specific software systems.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Provided feedback to management regarding common customer issues, contributing to product improvement initiatives.