Luke Wright
New Braunfels,TX
Summary
- Proficient in communication with peers and superiors
- Skilled in processing, retaining, and applying information to professional and academic environments
- Over 5 years of experience in fast-paced customer service environments, refining both hard and soft skills
- Strong ability to work in group environments with individuals from different backgrounds
Overview
3
3
years of professional experience
Work History
Generalist
Stahlman's at Bear Creek
08.2024 - Current
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Kept work areas clean and neat to promote efficient operations.
- Organized and coordinated over 60 orders received to streamline retail operations.
Showing Agent
Eleven Realty
09.2023 - 07.2024
- Showed clients anywhere from 1-15+ properties while maintaining punctuality, displaying professionalism, and developing positive client relations.
- Contributed to successful closings by liaising with mortgage brokers, title companies, home inspectors, and other real estate professionals throughout the transaction process.
- Managed social media accounts for the agency, increasing brand visibility among potential clients.
Head Waiter
Pappadeaux Seafood Kitchen
08.2021 - 06.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and 100% satisfaction on over 80 feedback cards given to customers.
- Trained staff members on company procedures and use of POS system after being promoted as the youngest Head Waiter in the location's history.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, increasing the restaurant''s overall revenue by $100-$300 each shift.
Education
B.B.A. - Finance
Texas State University
San Marcos, TX05-2026
No Degree - Business Administration
Austin Community College
Austin, TXTimeline
Generalist
Stahlman's at Bear Creek
08.2024 - Current
Showing Agent
Eleven Realty
09.2023 - 07.2024
Head Waiter
Pappadeaux Seafood Kitchen
08.2021 - 06.2023
B.B.A. - Finance
Texas State University
No Degree - Business Administration
Austin Community College
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