Luke Yaun
Bartlett,TN
Summary
Experienced customer service representative with 3 years of experience in different environments. Highly motivated to expand my qualifications and fulfill the duties of any task I am presented with.
Overview
3
3
years of professional experience
Work History
TSA Agent
Memphis International Airport
2023.05 - Current
- Operated metal detectors to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
Material Handler
FedEx
2022.09 - 2023.02
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Attached identifying tags to containers to mark with identifying shipping information.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Busser/Host/Cashier
Buffalo Wild Wings
2021.05 - 2022.07
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
Cook
Baby Jack's BBQ
2020.05 - 2020.09
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Bartlett High School
Bartlett05.2021
Skills
- Operate Metal Detectors
- Complex Problem-Solving
- Prevention of Unauthorized Entry
- Communication Skills
- Certified Forklift Operator
- Dedicated
- Motivated
Timeline
TSA Agent
Memphis International Airport
2023.05 - Current
Material Handler
FedEx
2022.09 - 2023.02
Busser/Host/Cashier
Buffalo Wild Wings
2021.05 - 2022.07
Cook
Baby Jack's BBQ
2020.05 - 2020.09
High School Diploma -
Bartlett High School
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