Luke Young
New York,NY
Summary
Accomplished Sales Leader offering years of experience developing and maximizing corporate & partnership sales relationships. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies and product promotion. Successful record of expanding network connections through persuasive brand imaging.
Overview
9
9
years of professional experience
Work History
Corporate Sales Partnerships Manager
Topview Sightseeing
03.2023 - Current
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies with Top NYC Tourist Attractions.
- Exceeded quarterly targets consistently through diligent Outbound/Inbound prospecting and tailored product presentations.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Event & Sales VR Leader
Feeel VR
05.2022 - 03.2023
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Participated in staff meetings, special events and professional development activities.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Built diverse sales pipeline to exceed quota targets.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Development Manager
Freethink
12.2021 - 05.2022
- Managed a team of 15 associates and coordinated email/phone reach out to B2G,B2B
- Handled day to day tasks including managing meetings, negotiations, contracts
- Dealt with contract negotiations, scripting developments, content marketing
- Marketing handled for larger named clients and negotiated deals on name brand advertising
- Dealt with meeting volume for beginning to end – custom curated video content
- Built diverse sales pipeline to exceed quota targets.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
Vendor Sales Manager
KeyMe Locksmiths
02.2021 - 02.2022
- Managed a sales team of 40 sales representatives and increased the team's monthly revenue from 100k to 600k in the span of 6 months
- Increased gross margin to 17-42%, contribution margin increased to 700% with workforce efficiency and outsourced solutions
- Partnered with existing vendor leadership teams to ensure vendor's high level execution of contracts
- Identified operational and workflow gaps and worked to create solutions
- Collaborated internally to develop and transition new workflows to external partners
- Maintained metrics and analysis of vendor performance, and provided regular reporting on performance through business reviews
Lead Sales Executive
KeyMe Locksmiths
03.2017 - 02.2021
- Developed a new line of business and created training for workforce in order to maximize full revenue earning potential- 1million within one year
- Analyzed sales statistics to define sales potential
- Managed day-to-day performance of sales team, through training, feedback, and monitoring performance metrics
- Trained sales staff in public speaking, customer relations, sales technique, and administrative duty
- Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
NYC Area Sales Representative
Woodchuck Cider
10.2015 - 12.2016
- Created and maintained relationships with clients in order to drive sales by installing product into highly visible consumer markets.
- Increased sales revenue by developing and maintaining strong relationships with clients and identifying their needs.
- Expanded client base through effective prospecting, cold calling, and networking activities.
- Established trust with customers by providing exceptional product knowledge and addressing their concerns promptly.
- Partnered with entertainment and media companies to incorporate Woodchuck products into high profile marketing events.
Marketing & Sales Manager
Far From The Tree Cider
10.2014 - 03.2015
- Acquired and retained up to 30 accounts or more per month, including liquor stores, bars and restaurants
- Hands on experience approaching potential clients and organizing charity or fundraising events to promote product awareness
- Developed new business partnerships for enhanced market reach and revenue generation.
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
- Optimized sales processes with streamlined customer relationship management strategies.
Education
BFA - Theatre Arts & Business Communications
Salem State University
Salem, MA10.2014
Skills
- Professional Networking
- Business development and planning
- Sales funnel management
- Lead prospecting
- Service promotions
- Upselling expertise
- Marketing initiatives
- Closing Techniques
- Email campaigns
- Contract Negotiations
- Vendor Management
- Sales strategy
Timeline
Corporate Sales Partnerships Manager
Topview Sightseeing
03.2023 - Current
Event & Sales VR Leader
Feeel VR
05.2022 - 03.2023
Sales Development Manager
Freethink
12.2021 - 05.2022
Vendor Sales Manager
KeyMe Locksmiths
02.2021 - 02.2022
Lead Sales Executive
KeyMe Locksmiths
03.2017 - 02.2021
NYC Area Sales Representative
Woodchuck Cider
10.2015 - 12.2016
Marketing & Sales Manager
Far From The Tree Cider
10.2014 - 03.2015
BFA - Theatre Arts & Business Communications
Salem State University
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