Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lukeisha Durant

Lukeisha Durant

Brown Deer,US

Summary

Dedicated Certified Nursing Assistant with a proven track record of providing compassionate care to patients. Skilled in assisting with daily living activities, monitoring vital signs, and maintaining a clean and organized environment. Strong communication and interpersonal skills, able to collaborate effectively with healthcare team members to ensure optimal patient outcomes. Committed to upholding high standards of patient care and promoting a positive healing environment.

Overview

12
12
years of professional experience

Work History

Certified Nursing Assistant

ProHealth Care
05.2025 - Current
  • Provide high-quality personal care services such as bathing, grooming, teeth brushing, shaving, and dressing, to ensure patient dignity.
  • Assist patients with daily living activities for enhanced comfort and wellbeing.
  • Check patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintain a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improve patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Answer call lights and support patient comfort and safety by adjusting bed rails and equipment.
  • Reduce fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevent pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assist with feeding and monitor intake to help patients achieve nutritional objectives.
  • Enhance team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conduct regular rounds to monitor patients physical and mental status throughout shifts.
  • Utilize therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Perform accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promote independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Support ambulation and physical therapy needs by conducting planned exercise routines.
  • Provide comfort care to hospice patients
  • Assist with admissions and discharges
  • Apply ECG to patients and work closely with Telemetry department
  • Specimen collection
  • Perform bladder scans to determine if patient is properly voiding
  • Provide care to patients with various conditions such as sepsis, diabetes, bariatric, alcohol/opioid withdrawal, dementia, Alzheimer’s, etc

Sales & Service Consultant

Progressive
11.2013 - 06.2025
  • Licensed insurance consultant responsible for selling auto and special lines policies in 50 states
  • Provide coverage counselling and educate customers on financial responsibility laws
  • Process payments, reinstatements, and assist with state filings (SR22, FR44)
  • Grow business by informing customers on beneficial products and services
  • Ensure policies priced accurately and advise customers on ways to save
  • Assist colleagues with meeting performance metrics
  • Assist customers with complex issues and provide a resolution
  • Mentor peers by educating them on procedure and build confidence so they can work independently
  • Work closely with my supervisor to help implement successful ways for our team to meet goals
  • Work with Account Sales reps when necessary to resolve complex issues
  • Make business decisions by assessing potential risks and working in the best interest of the company and customer

Education

Nurse Aide Certification -

Quality CNA Training
Oconomowoc, WI
12.2024

LPN Program -

Rasmussen University
Tampa, FL
09.2022

Diploma -

Plant City High School
Plant City, FL
05.2002

Skills

  • Client Engagement
  • Active Listening
  • Adaptability
  • Customer Service
  • Time Management
  • Communication
  • Empathy
  • Recording vital signs and measurements
  • Medical Terminology
  • CPR and First Aid certified
  • Attention to detail
  • Patient care
  • Teamwork
  • Infection control
  • Safely reposition and assist with rehabilitation
  • Compassion
  • Documentation
  • Activities of daily living

Timeline

Certified Nursing Assistant

ProHealth Care
05.2025 - Current

Sales & Service Consultant

Progressive
11.2013 - 06.2025

LPN Program -

Rasmussen University

Diploma -

Plant City High School

Nurse Aide Certification -

Quality CNA Training