Lukenna Amorebieta
Boise,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Children's Program Coordinator
Bogus Basin Mountain Resort
10.2023 - Current
- Maintained open attitude to exploring new ideas and eagerness to take on tough problems.
- Anticipated, planned and coordinated logistics across projects and facilities.
- Communicated respectfully with people from diverse backgrounds.
- Employed can-do attitude, taking on tasks required to support team and get things done.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
Sales Associate
Cloverdale Nursery
06.2023 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased plant health and growth by consistently monitoring and adjusting irrigation systems.
- Improved overall nursery organization by regularly maintaining and updating plant inventory records.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Ensured the healthiest possible plants were available for sale by routinely inspecting specimens for quality control purposes.
- Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
- Contributed to environmental sustainability efforts by recycling plastic pots and other materials used throughout daily operations.
Ski Instructor
Bogus Basin Mountain Resort
12.2022 - 03.2023
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
- Evaluated student performance using various assessment tools for continuous improvement in their skiing abilities.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
Waitress Trainer
Melting Pot
04.2021 - 04.2022
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Education
No Degree - Landscape Horticulture
College of Idaho
Caldwell, IDHigh School Diploma -
Eagle High School
Eagle, ID03.2020
Skills
- Time Management
- Behavior Management
- Staff Supervision
- Problem Solving
- Program Management
- Activity Planning
- Parent Communication
- Organizational Skills
- Creative Thinking
- Staff Development
- Emergency Readiness
Timeline
Children's Program Coordinator
Bogus Basin Mountain Resort
10.2023 - Current
Sales Associate
Cloverdale Nursery
06.2023 - 08.2023
Ski Instructor
Bogus Basin Mountain Resort
12.2022 - 03.2023
Waitress Trainer
Melting Pot
04.2021 - 04.2022
No Degree - Landscape Horticulture
College of Idaho
High School Diploma -
Eagle High School
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