Summary
Overview
Work History
Education
Skills
Timeline

Luke W. Henderson

Pittsburgh

Summary

Creative and innovative undergraduate with a passion for creating hands-on projects seeking an internship to leverage a unique combination of computer and information science with humanities and social sciences. Committed to applying strong analytical, design, communication, and programming skills to create user-centered products and enhance digital experiences.

Overview

3
3
years of professional experience

Work History

Grounds and Maintenance Crew Member

Pennsbury Village
05.2023 - 08.2024
  • Promoted teamwork among crew members through clear communication and cooperation during project execution.
  • Provided excellent customer service to residents by addressing inquiries and concerns.
  • Utilized creative design techniques to maximize aesthetic appeal of community projects.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Flexibly adapted to dynamic environments such as changing weather and evolving project needs,
  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.

Snack Bar Attendant

St. Clair Country Club
05.2022 - 08.2022
  • Enhanced customer satisfaction by tailoring service to individual needs.
  • Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
  • Collaborated with team members to ensure smooth operation.
  • Resolved customer complaints promptly and professionally, restoring trust in the service provided.
  • Cultivated positive customer relationships through friendly and engaging service.

Lifeguard

Upper St. Clair Township
05.2021 - 08.2021
  • Earned American Red Cross Lifeguard Certification and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Delivered exceptional customer service by addressing guest concerns proactively.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

Bachelor of Arts - Digital Narrative And Interactive Design

University of Pittsburgh, Pittsburgh, PA
04.2027
  • Minor Fields of Study: Information Science and Studio Arts
  • 3.945 overall GPA, 4.0 major GPA
  • Dean's List Fall 2023 and Spring 2024
  • Allan L. Evans Memorial Scholarship Recipient
  • Relevant Coursework: Projects in Digital Composition, Usability Testing, Critical Making, Digital Narrative and Interactive Design, Computing for Humanities, Intermediate Programming & Social Implications of Computing Technology
  • Extracurricular Activities: University of Pittsburgh Men's Ice Hockey Team, Defenseman


Skills

  • Java
  • Python
  • HTML
  • Adobe Photoshop
  • Microsoft Excel
  • Flexible and Adaptable
  • Attention to Detail
  • Team Collaboration
  • Effective Communication

Timeline

Grounds and Maintenance Crew Member - Pennsbury Village
05.2023 - 08.2024
Snack Bar Attendant - St. Clair Country Club
05.2022 - 08.2022
Lifeguard - Upper St. Clair Township
05.2021 - 08.2021
University of Pittsburgh - Bachelor of Arts, Digital Narrative And Interactive Design
Luke W. Henderson