Luke W. Henderson

Pittsburgh

Summary

Creative and innovative undergraduate with a passion for creating hands-on projects seeking an internship to leverage a unique combination of computer and information science with humanities and social sciences. Committed to applying strong analytical, design, communication, and programming skills to create user-centered products and enhance digital experiences.

Overview

years of professional experience

Work History

Grounds and Maintenance Crew Member

Pennsbury Village

05.2023 - 08.2024

Promoted teamwork among crew members through clear communication and cooperation during project execution.
Provided excellent customer service to residents by addressing inquiries and concerns.
Utilized creative design techniques to maximize aesthetic appeal of community projects.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Flexibly adapted to dynamic environments such as changing weather and evolving project needs,
Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.

Snack Bar Attendant

St. Clair Country Club

05.2022 - 08.2022

Enhanced customer satisfaction by tailoring service to individual needs.
Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
Collaborated with team members to ensure smooth operation.
Resolved customer complaints promptly and professionally, restoring trust in the service provided.
Cultivated positive customer relationships through friendly and engaging service.

Lifeguard

Upper St. Clair Township

05.2021 - 08.2021

Earned American Red Cross Lifeguard Certification and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Delivered exceptional customer service by addressing guest concerns proactively.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

Bachelor of Arts - Digital Narrative And Interactive Design

University of Pittsburgh, Pittsburgh, PA

04.2027

Minor Fields of Study: Information Science and Studio Arts
3.945 overall GPA, 4.0 major GPA
Dean's List Fall 2023 and Spring 2024
Allan L. Evans Memorial Scholarship Recipient
Relevant Coursework: Projects in Digital Composition, Usability Testing, Critical Making, Digital Narrative and Interactive Design, Computing for Humanities, Intermediate Programming & Social Implications of Computing Technology
Extracurricular Activities: University of Pittsburgh Men's Ice Hockey Team, Defenseman

Skills

Java
Python
HTML
Adobe Photoshop
Microsoft Excel

Flexible and Adaptable
Attention to Detail
Team Collaboration
Effective Communication

Timeline

Grounds and Maintenance Crew Member - Pennsbury Village

05.2023 - 08.2024

Snack Bar Attendant - St. Clair Country Club

05.2022 - 08.2022

Lifeguard - Upper St. Clair Township