Lukman Ahmed
Paterson,NJ
Summary
Compassionate and detail-oriented professional with experience supporting elderly and individuals with disabilities, along with customer service and financial transaction experience. Skilled in person-centered planning, documentation, and compliance with program guidelines. Strong communicator with excellent organizational, problem-solving, and computer skills.
Overview
2
2
years of professional experience
Work History
Support Broker
Public Partnerships, PPL
Remote
08.2024 - Current
- Provided compassionate support to elderly and individuals with disabilities, enhancing their quality of life
- Strong communication and active listening skills
- Managed confidential and financial information, ensuring privacy and trust
- Person-centered planning and cash management support
- Ensured compliance with budgeting knowledge and funding guidelines.
- Maintained accurate documentation and recordkeeping to support compliance and effective service delivery
- Problem-solving, time management, and organization
- Computer proficiency, including spreadsheets and case management systems
PSE Clerk
USPS
Teterboro, New Jersey
10.2023 - 07.2024
- Processed incoming and outgoing mail efficiently and accurately.
- Documented shipments and deliveries in tracking systems to ensure accuracy.
- Resolved customer inquiries about services and products to enhance satisfaction.
- Coordinated with team members to achieve daily operational goals effectively.
- Maintained cleanliness and organization of the work area.
Education
High School Diploma -
Scholarshome
Sylhet12-2007
Skills
- Person-centered planning
- Resource allocation
- Recordkeeping
- Customer relationship management
- Time management
- Problem solving
- Communication
- Cash management
- Computer proficiency
- Attention to detail
Languages
English
Professional
Bengali
Professional
Hindi
Limited
Timeline
Support Broker
Public Partnerships, PPL
08.2024 - Current
PSE Clerk
USPS
10.2023 - 07.2024
High School Diploma -
Scholarshome