Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Manager
Richcroft
Baltimore, MD
09.2022 - Current
Track and report clients' progress based on observations and conversations.
Supervise medication administration, personal hygiene and other activities of daily living.
Enhance patient wellbeing by supporting participation in recreational activities.
Maintain clean and well-organized environment for client happiness and safety.
Follow care plan and directions to administer medications.
Documents current patient information to update vital signs, behaviors and eating habits.
Monitors client's well-being, safety and comfort under physician direction.
Develops strong and trusting rapport with patients to facilitate smooth, quality care.
Intern
CohnReznick
Baltimore, MD
01.2023 - 03.2023
Attended and participated in meetings and brainstorming sessions with team members.
Worked with team members to promote great customer service and pleasant work environment.
Assisted in areas of Audit and accounting services.
obtained evidence and made clients inquires.
performed and understood clients accounting system
performed client deliverables and stock taking.
Created status reports on operational activities.
Maintained positive working relationship with fellow staff and management.
Residential Manager
Linwood Center Inc.
Ellicott City, MD
11.2017 - 08.2022
Developed, implemented and monitored patient and resident care, performance improvement programs, policies and procedures.
Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
Coordinated adequate coverage for resident needs with organized staff schedules and assignments.
Kept building up-to-date with current fire and health code standards.
Monitored employees' compliance with individuals' support plans and medical protocols.
Drafted monthly manager's report to report data and events to board members and management.
Mitigated financial discrepancies by accurately managing monthly house allowance and receipts.
Education
Bachelor of Science - Accounting
Morgan State University
Baltimore, MD
12.2024
Associates - General Studies
Community College of Baltimore County
05.2019
Skills
Relationship Building
Time Management
Team work
Communication
problem solving
Adaptability
Attention to detail
Microsoft Excel
power BI
Tableau
Certification
First Aid and CPR Certified
Professional Crisis Management certified (PCM)
Certified Medication technician
Behavioral Physical Strategies (BPS) Certified