Guest Service Representative
Baskin Robbins
09.2024 - 02.2025
- Assisted customers with orders, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints to maintain a positive experience and high customer satisfaction rates.
- Developed strong relationships with new and returning customers to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized store at all times.
