Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Lula Nicolas

Lauderdale Lakes,FL

Summary

Accomplished Supervisor of Operations and Marketing Associate with a proven track record at Walmart, enhancing operational efficiency and customer satisfaction. Expert in team leadership and market research, I've driven significant improvements in service delivery and market engagement. Skilled in both recruitment and strategic promotional campaigns, my approach has consistently resulted in superior performance and team development. Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

Walmart
Pompano Beach, FL
12.2015 - 01.2025
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Evaluated and authenticated returns, exchanges and voids.
  • Delegated work to staff, setting priorities and goals.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.

Marketing Associate

Wyndham
Pompano Beach, FL
11.2004 - 03.2019
  • Supported sales activities through promotional material and market research.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Developed email campaigns to engage customers and generate leads.
  • Collected and reviewed data on target markets and campaign performance.

Education

High School Diploma -

Boyd Anderson High School
Lauderdale Lakes, FL
06-1996

Some College (No Degree) - Business Administration

Broward College
Fort Lauderdale, FL

Skills

  • Capital improvement management
  • Recruitment and hiring
  • Damage control
  • Regulatory compliance
  • Safety procedures
  • Team leadership
  • Customer service
  • Vendor management
  • Goal setting
  • Task delegation
  • Inventory control
  • Coaching and mentoring
  • Team development
  • Equipment management
  • Performance evaluation
  • Verbal and written communication

Affiliations

  • I like watching sports
  • watching some of my favorite tv shows

Accomplishments

  • My first months working for walmart i received my certificate as an employee of the month.

Certification

  • I have certificate for business management
  • I have certificate for adm.

Languages

English
Professional

Timeline

Supervisor of Operations

Walmart
12.2015 - 01.2025

Marketing Associate

Wyndham
11.2004 - 03.2019

High School Diploma -

Boyd Anderson High School

Some College (No Degree) - Business Administration

Broward College
Lula Nicolas