Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lulia Efrem

Springfield,VA

Summary

I am an open and positive communicator with a calm, level-headed approach to managing routine needs and handling special challenges. As a responsible retail professional, I believe I bring excellent sales, service, and interpersonal skills to every interaction. I'm committed to making every customer feel welcome and always ready to assist with any need. I also have knowledge of trends and popular styles, ensuring that I can offer informed recommendations and insights.

Overview

8
8
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
Springfield, VA
07.2021 - Current
  • Assisted customers in finding items within the store.
  • Maintained an organized and clean work environment.
  • Replenished stock on shelves to ensure product availability for customers.
  • Processed payments using cash registers or point-of-sale systems.
  • Adhered to company policies and procedures at all times.
  • Resolved customer complaints in a professional manner.
  • Operated electronic equipment such as scanners, credit card machines and cash registers.
  • Provided excellent customer service by answering questions and offering advice on products.
  • Restocked shelves according to planograms or diagrams provided by management.
  • Handled returns and exchanges promptly.
  • Stayed up to date with new products, services, promotions.
  • Worked closely with other staff members to ensure smooth operations.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Adhered to company initiatives and achieved established goals.
  • Provided information to customers concerning sales, promotions and store policies.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
  • Maintained signs and labels to communicate accurate prices to guests, following signing and merchandising processes.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Babysitter

Parents Of Children
Springfield, VA
01.2017 - 08.2022
  • Assisting with daily routines for the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Tailoring activities based on the individual needs of each child under care.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Helping older children with homework assignments as directed by parents.
  • Supervised and cared for newborns to 13-year-old children.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Led hands-on activities consistent with child's interests and skills.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Incorporated music and art activities to encourage creativity and expression.
  • Provided direct-care services for children of varying ages.
  • Taught reading, arts and crafts and lap play to encourage intellectual development and educational performance.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Traveled with family to help with vacation activities and childcare.

Education

Business Administration And Management

Virginia Commonwealth University
Richmond, VA
05-2026

High School Diploma -

John R. Lewis High School
Springfield, VA
06-2022

Skills

  • Workplace Safety
  • Sales proficiency
  • Professional Appearance
  • Loss Prevention
  • Store Cleaning
  • Product Promotion
  • POS System Operation
  • Store maintenance
  • Cash Handling
  • Cleaning
  • Goal-Oriented
  • Brand Awareness
  • Merchandise Display
  • Customer Service
  • Child Supervision
  • Activity Planning
  • Homework Assistance
  • Schedule Management
  • Conflict Resolution
  • Reliability
  • Following Directions
  • Emergency Response
  • Transportation Arrangements
  • Child Development
  • Age-appropriate routines
  • Keeping children safe
  • Positive and professional
  • Strong Work Ethic
  • Responsible driver
  • Discipline understanding
  • Time Management
  • Emotional and Physical Development Assessment
  • Strategic Planning
  • Negotiation

Languages

English
Native/ Bilingual
tigryina
Native/ Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

Floor Staff Member

Regal Cinemas
07.2021 - Current

Babysitter

Parents Of Children
01.2017 - 08.2022

Business Administration And Management

Virginia Commonwealth University

High School Diploma -

John R. Lewis High School

Similar Profiles

CREATE PROFILE
Lulia Efrem