Lulinda N. M. Dorbor
Monrovia Liberia ,Liberia
Summary
Dynamic accounting professional committed to enhancing customer satisfaction through effective communication and teamwork. Proven ability to manage sensitive information and adapt to evolving environments, contributing to the achievement of organizational objectives.
Overview
17
17
years of professional experience
Work History
Sale Agent / Customer Service
Orange Liberia
01.2019 - Current
- Identified contracts and built relationships with prospective customers through telephone calls and networking to drive sales opportunities
- Sold products to customers in retail setting, enhancing customer experience and satisfaction
- Met customer needs in alignment with organization's objectives, ensuring high service standards
- Maintain database with accurate and current customers and prospect information
Cashier
Liberia Travel Service
01.2014 - 01.2016
- Managed electronic funds transfers to facilitate timely transactions
- Processed invoices for timely payments
- Prepared expenditure reports and processed cash advances to ensure accurate financial tracking
- Posted and maintained accounting documents in database to support record accuracy
Administrative Assistant
Imagine Printing and Publishing Company
01.2011 - 01.2014
- Assisted organizers with scheduling and logistics to ensure successful event execution
- Supported staff with administrative tasks to enhance overall team efficiency
- Created and organized office systems for effective data management and streamlined filing
- Coordinated travel itineraries and arranged meetings
Administrative Assistant
Royal Air Moroc
01.2010 - 01.2011
- Provided administrative assistant functions for the Director and Manager
- Managed routine office coordination to support seamless daily operations
- Oversaw receptionist activities to maintain optimal front desk service
- Coordinated departmental events to enhance team engagement and collaboration
Education
Certificate - Project Management
Gonet Academy
01-2024
Bachelor of Business Administration - Accounting
African Methodist Episcopal Zion University
01-2016
Diploma - Airline Ticketing
Sabegna School of Airline Studies
01-2008
Certificate - Microsoft Officer
YMCA Computer institute
01-2008
High School Diploma -
R.C. Lawson Institution
01-2006
Skills
- Confident in performing my task
- Strong interpersonal and communication skills
- Strong skills and the ability to negotiate
- Ability to quickly adapt and able to work with people from diverse cultural and multi-ethnic background
- Good leadership and management skills
- Problem solving and decision-making abilities
- Team leader/player (Ability to work independently and with teams)
- Self-motivated and focused
- Flexible, reliable and considerate
- Commitment to equal opportunities, gender equity and cultural issues
- Quality and Results orientation
- Sales strategy development
- Contract negotiation
- Data management
- Product knowledge
- Customer service excellence
- Inventory management
- Brand representation
- Market research
- Financial reporting
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Service support
- Event promotion
- Customer complaint resolution
- Contract negotiations
- Product sales
- Critical thinking
- Polite communication skills
- Human resources coordination
- Positive attitude
- Flexible schedule
- Planning and organizing
- Imitative and innovative
- Customer relationship management
Personal Information
- Date of Birth: 1988-06-27
- Nationality: Liberian
- Marital Status: Married
GENERAL PROFILE
Understanding of the basic accounting terms, Traveling experience within Liberia and Ghana, Understanding of the Liberia Airline Travel procedure, Understanding of the global System for Mobile (GSM)/Cell phone Company in Liberia
Languages
Understanding of the basic accounting terms, Traveling experience within Liberia and Ghana, Understanding of the Liberia Airline Travel procedure, Understanding of the global System for Mobile (GSM)/Cell phone Company in Liberia
BIOLOGICAL DATA
Place of Birth : Margibi County, Liberia
Timeline
Sale Agent / Customer Service
Orange Liberia
01.2019 - Current
Cashier
Liberia Travel Service
01.2014 - 01.2016
Administrative Assistant
Imagine Printing and Publishing Company
01.2011 - 01.2014
Administrative Assistant
Royal Air Moroc
01.2010 - 01.2011
Certificate - Project Management
Gonet Academy
Bachelor of Business Administration - Accounting
African Methodist Episcopal Zion University
Diploma - Airline Ticketing
Sabegna School of Airline Studies
Certificate - Microsoft Officer
YMCA Computer institute
High School Diploma -
R.C. Lawson Institution