Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
Generic

Luljeta Kodra

St. Petersburg,FL

Summary


HRIS professional with strong foundation in HR systems and data analysis. Proven ability to enhance HR processes and implement effective HRIS solutions. Known for collaboration and adaptability, with key skills in data management and system optimization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Control Manager

BL Bio Lab
01.2024 - 04.2024
  • Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
  • Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
  • Recorded, analyzed, and distributed statistical information.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Hollowed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Reported production malfunctions to managers and production supervisors.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
  • Specified quality requirements of raw materials with suppliers.
  • Used Helix and Trello to produce reports regarding daily production quality, nonconformance of products or processes, and quality trends.
  • Inspected products and worker progress throughout production.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Modified project plans when needed to better align with organizational objectives.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Identified project needs by reviewing project objectives and schedules.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Prepared cost estimates for projects of varying sizes.
  • Led meetings with internal team members, consultants, and contractors.
  • Planned and completed group projects, working smoothly with others.

Project Manager

Paver Supply Warehouse
07.2023 - 12.2023
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Identified plans and resources required to meet project goals and objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained strong leadership skills by managing projects from start to finish.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

HR Manager & Financial Manager

Sunshine Custom Painting
01.2021 - 10.2023
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Hands-on experience with ADP Import Formats.
  • Hands-on experience with ADP GlobalView (SAP).
  • Combined various reporting sources in excel that provided support for audits or issue impact analysis.
  • Hands-on experience with Spinfx reporting.
  • Organized and facilitated team-building activities, including monthly staff meetings.
  • Conducted recruitment process for new hires, including job postings, interviews, and background checks.
  • Managed performance reviews, disciplinary actions, and salary negotiations.
  • Provided guidance on labor law regulations to ensure compliance with applicable laws.
  • Assisted in the development of policies related to human resources management.
  • Created and maintained personnel records, such as hiring documents, benefits information, and payroll data.
  • Responded promptly to employee inquiries about policies or procedures.
  • Recruited applicants for vacancies to fill open positions with qualified staff.
  • Facilitated and processed payroll using ADP, Workday, Medlin, Paycor, Paycom, and Paychex.
  • Coordinated workers' compensation insurance and managed claims.
  • Negotiated agreements and maintained contact with insurance brokers and carriers.
  • Reviewed financial documents to ensure compliance with company policies and procedures.
  • Performed analytical reviews on financial data to detect errors or discrepancies.
  • Assisted external auditors during annual audits by providing necessary information.
  • Participated in special projects such as cost reduction initiatives, operational assessments.
  • Maintained a database of all completed audits and their results.
  • Drafted audit reports to display findings.
  • Reviewed company policies against best practices to better understand level of compliance.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Prepared financial documents such as budgets, forecasts, and reports.
  • Monitored cash flow to ensure sufficient liquidity.
  • Created monthly performance metrics that tracked key performance indicators.
  • Maintained accounts payable and receivable records ensuring timely payments are made.
  • Negotiated contracts with vendors in order to obtain competitive pricing structures.
  • Calculated and prepared checks for utilities, taxes, and other payments.
  • Checked payroll vendor payments and other accounting disbursements for accuracy and compliance.
  • Provided guidance on financial decisions related to taxes.
  • Prepared Federal and State Taxes.
  • Managed essential personnel data and records using ADP.
  • Provided journal entries and performed accounting on an accrual basis.
  • Tracked funds, prepared deposits, and reconciled accounts.
  • Maintained integrity of general ledger and chart of accounts.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Paid employees by W2 and 1099.

Lead Certified Pharmacy Technician Manager

Evara Health
06.2021 - 06.2023
  • Streamlined pharmacy operations for increased efficiency and accuracy in medication dispensing.
  • Improved patient satisfaction by providing efficient and accurate prescription services.
  • Enhanced customer experience with thorough medication counseling and personalized attention.
  • Reduced medication errors, implementing strict quality control measures and double-checking procedures.
  • Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
  • Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
  • Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
  • Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
  • Processed claims through Medicare and Medicaid and called insurance for medication PA.
  • Reviewed medical records for claims and applied proper billing coding.
  • Implemented innovative solutions to optimize workflow efficiency within the pharmacy team.
  • Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
  • Ensured compliance with federal and state regulations regarding pharmaceutical practices contributing to a successful inspection record.
  • Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
  • Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
  • Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
  • Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
  • Assisted in cost-saving initiatives by regularly reviewing vendor contracts and negotiating better pricing terms when possible.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Solved customer problems in-person or over telephone by aiding with placing orders, navigating systems, and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supervised 15 pharmacy technicians and coordinated day-to-day assignments.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Set up and modified patient profiles in Epic to include current information such as medications and insurance details.
  • Managed opening and closing duties for pharmacy.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.
  • Cross-trained existing employees to maximize team agility and performance.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.

Mail Order Pharmacy Technician

Lincare
09.2020 - 04.2021
  • Updated mailing lists with current addresses and contact information for smooth customer communications.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with mail orders.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Tracked outgoing mail to provide accurate customer updates.
  • Trained new pharmacy technicians in proper procedures, policies, and best practices to enhance their job performance and ensure consistency across the team.
  • Entered and processed patients' prescriptions into internal system.
  • Coordinated verification and filling of more than 3,000 daily prescriptions in high-volume mail order pharmacy environment.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients and addressing complex medication needs.
  • Counseled customers on medications, appropriate dosage, and potential side effects.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Proved successful working within tight deadlines and a fast-paced environment.

Compounding Pharmacy Technician

Kindred Hospital
08.2019 - 12.2019
  • Supported clinical research efforts by assisting with data collection and analysis related to medication therapies.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Facilitated transitions of care by coordinating closely with discharge planners and other members of the healthcare team, ensuring seamless continuity of medication therapy services across settings.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patient's prescriptions into internal system.
  • Participated in multidisciplinary team meetings to discuss patient cases, integrating clinical pharmacy expertise into care decisions.
  • Kept current with emerging trends in pharmaceutical care through ongoing professional development activities, applying new knowledge to daily practice for improved patient outcomes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
  • Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
  • Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
  • Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
  • Counted, measured, and compounded medications following standard procedures.
  • Kept detailed records of all compounding activities, maintaining compliance with regulatory standards.
  • Assisted pharmacists in assessing prescription appropriateness by reviewing patient information before preparing compounds accordingly.
  • Coordinated verification and filling of more than 550 daily prescriptions in high-volume Compounding pharmacy environment.

Lead Pharmacy Tech and Inventory Specialist

CVS Pharmacy
01.2016 - 08.2019
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Completed physical inventory counts each month.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage, and demurrage costs.
  • Evaluated vendor performance periodically to ensure that only high-quality products were procured from reliable sources.
  • Improved efficiency in the pharmacy by optimizing storage organization and maintaining an up-to-date database of medication locations.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Performed data entry and completed proper paperwork.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA benefits administration and general liability.
  • Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Supervised 15 pharmacy technicians and coordinated day-to-day assignments.
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.

Financial Assistant

SPC
08.2011 - 09.2013
  • Increased financial accuracy by diligently maintaining and updating financial areas for cost reduction.
  • Collaborated with the accounting team to ensure accurate financial reporting and analysis.
  • Assisted in the preparation of monthly financial statements, contributing to a more organized system.
  • Improved cash flow management by regularly tracking receivables and payables.
  • Supported annual audits with meticulous documentation and record-keeping, ensuring a smooth process.
  • Reduced processing time for expense reports by implementing an efficient filing system.
  • Strengthened internal controls by reviewing financial policies and procedures, identifying areas for improvement.
  • Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
  • Provided valuable support during tax season, preparing necessary documentation efficiently and accurately.
  • Facilitated the development of strong vendor relationships through consistent communication on payment schedules.
  • Reconciled statements and accounts and resolved variances.
  • Supported with fiscal closings, budget allocation, and daily business operations.
  • Completed financial forms such as 19W4 and W/9 and maintained permanent records.
  • Managed office inventory and ordered new supplies when items were running low.
  • Entered figures using 10-key calculator to compute data quickly.
  • Gathered, evaluated, and summarized account data in detailed financial reports.
  • Tracked financial progress by creating quarterly and yearly balance sheets.

Education

Associate in Science (A.S.) - Finance

Saint Petersburg College
St. Petersburg, FL
05.2025

Certificate - Full Stack Java Developer

Per Scholas
Online
01-2025

High School Diploma - Business

St. Petersburg High School
St. Petersburg, FL
06.2011

Skills

  • Budget Preparation
  • Performance Evaluation
  • Documentation Control
  • Customer Satisfaction
  • Time Management
  • Risk Assessment
  • HR Support
  • Payroll Auditing
  • Benefits Administration
  • Employee Onboarding
  • Payroll Tax Filing
  • Timekeeping Management
  • Payroll Deductions
  • Wage Verification
  • Payroll Software Proficiency & UKG Payroll
  • Multi-state Payroll
  • Labor Law Knowledge
  • Microsoft Office
  • SAP, SSL, Spinfx
  • Intuit QuickBooks
  • Microsoft Excel Proficiency
  • Kronos Workforce Payroll
  • ADP Workforce Now
  • Workday, Paycor, Paycom, Paychex & Onpay
  • Vacation Tracking
  • FMLA Tracking
  • LOA Tracking
  • Workers Comp Tracking
  • Leave Tracking
  • Project Management
  • Account Reconciliation
  • SOL Expertise
  • Organizational Skills
  • Record Keeping
  • Attention to Detail
  • Multitasking
  • Problem-Solving
  • Staff Training
  • Pharmacy Law Compliance
  • Insurance Billing
  • Oracle HCM
  • Inventory Management
  • Insurance Verification
  • Medical Condition Coding Software
  • Employee Supervision
  • Employee Work Scheduling
  • Employee Performance Evaluations
  • Epic Systems
  • Human Resources Management
  • Electronic Medical Record Software
  • Staff Scheduling
  • HIPAA Guidelines
  • Records Management
  • Performance Metrics
  • Policy Enforcement, Audits
  • Train employees
  • Medical billing technology
  • Health billing and collections

Certification

  • Project Manager Certificate
  • Pharmacy Technician license

Languages

Albanian
Spanish

Personal Information

Title: Expert HR Manager and Payroll manager

Timeline

Quality Control Manager

BL Bio Lab
01.2024 - 04.2024

Project Manager

Paver Supply Warehouse
07.2023 - 12.2023

Lead Certified Pharmacy Technician Manager

Evara Health
06.2021 - 06.2023

HR Manager & Financial Manager

Sunshine Custom Painting
01.2021 - 10.2023

Mail Order Pharmacy Technician

Lincare
09.2020 - 04.2021

Compounding Pharmacy Technician

Kindred Hospital
08.2019 - 12.2019

Lead Pharmacy Tech and Inventory Specialist

CVS Pharmacy
01.2016 - 08.2019

Financial Assistant

SPC
08.2011 - 09.2013

High School Diploma - Business

St. Petersburg High School

Associate in Science (A.S.) - Finance

Saint Petersburg College

Certificate - Full Stack Java Developer

Per Scholas

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