Lullita Fluellen
Bayonne,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Visitor Services Ambassador
Intrepid Sea, Air, Space Museum
New York, NY
06.2023 - Current
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Built and maintained positive relationships with public by utilizing strategic plans.
Deli Clerk
Stop & Shop
Bayonne, NJ
10.2022 - 06.2023
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Childcare Assistant
Connecting Circles Childcare Services
Jersey City, NJ
09.2019 - 10.2022
- Read stories, sang songs and facilitated creative play.
- Planned and guided age-appropriate tasks like reading, crafts and Type.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Promoted learning and social development through structured and unstructured playtime.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged children's emotional and social development.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Documented children's growth and development.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Responded to inquiries from parents and guardians.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
Childcare Assistant
Friendship Family Daycare Center
Bayonne, NJ
08.2009 - 08.2019
- Read stories, sang songs and facilitated creative play.
- Planned and guided age-appropriate tasks like reading, crafts and Type.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Promoted learning and social development through structured and unstructured playtime.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Encouraged children's emotional and social development.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Documented children's growth and development.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Responded to inquiries from parents and guardians.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported early language development through storytelling, songs, and interactive conversations with children.
Skills
- PR strategy development
- Customer Engagement
- Strategic corporate guidance
- Digital Communications
- Product Knowledge
- Incident Response
- Decision-Making
- Diverse cultural understanding
- Public Speaking
- Problem-Solving
- Customer Education
- Community Relationship Building
- Demonstrations
- Crisis Response
- Team Development
- Creative Strategies
- Customer Service
- Calm Under Pressure
- Verbal Communication
Languages
English
Native or Bilingual
French
Elementary
Education
General Studies
Chindler’s Academy
Union City, NJTimeline
Visitor Services Ambassador
Intrepid Sea, Air, Space Museum
06.2023 - Current
Deli Clerk
Stop & Shop
10.2022 - 06.2023
Childcare Assistant
Connecting Circles Childcare Services
09.2019 - 10.2022
Childcare Assistant
Friendship Family Daycare Center
08.2009 - 08.2019
General Studies
Chindler’s Academy