Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Lu Lu Wilson

Lu Lu Wilson

AUSTIN,TX

Summary

Dynamic, results-oriented HR partner focused on transforming organizational culture and enhancing the employee experience, while defining the benchmark in operational excellence. Skilled in talent acquisition, onboarding processes, and creating programs that boost engagement and retention. The results? Empowering executive decisions with scalable HR solutions that provide growth and workforce strategies that last.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

Kenco Group
Austin, TX
07.2022 - Current
  • Operate as a trusted advisor to leadership, business partners, driving HR strategies that unlock team performance, engagement, and culture integration across logistics operations.
  • Advisor to rework onboarding and orientation processes (Workday, UltiPro), resulting in reduced attrition, and accelerated employee impact.
  • Architect of cross-functional partnerships that remove barriers, streamline HR systems, and deliver measurable organizational improvements.
  • Create and deliver strategic HR reports and insights that inform executive decisions and shape talent planning.
  • A player in a key role in policy design and compliance with a dual lens: structure and empathy.
  • Lead full-cycle hiring and onboarding for exempt and non-exempt roles, building scalable, equity-centered talent pipelines.

Administrative Supervisor

Riverhorse Logistics
Memphis, TN
03.2017 - 06.2022
  • Oversaw human capital operations and workforce development, aligning team performance with customer experience excellence.
  • Directed full-cycle recruitment, employee engagement programs, and workforce transitions, emphasizing communication and retention.
  • Elevated HR infrastructure during high-growth phases, balancing strategic alignment with tactical execution.
  • Cultivated a culture of accountability and trust, leading to higher employee satisfaction, and stronger client outcomes.

Education

Bachelor of Arts - Communications

University of Memphis
Memphis, TN

Skills

  • People Operations Leadership
  • Strategic Workforce Planning
  • HR Systems Optimization (ATS included)
  • Organizational Culture Building
  • Compliance and Policy Management
  • Cross-Functional Collaboration
  • Team Leadership and Coaching
  • Workforce Analytics & HR Metrics
  • Full-Cycle Recruitment

Certification

  • 2025 PM Mentorship Graduate
  • 2023 First Year Experience Advocate

References

References available upon request.

Timeline

Human Resources Generalist

Kenco Group
07.2022 - Current

Administrative Supervisor

Riverhorse Logistics
03.2017 - 06.2022

Bachelor of Arts - Communications

University of Memphis