Passionate and diligent scholar looking to obtain a full scholarship to help me pursue a degree in Biology with Pre-Health—currently volunteer at Parrish Health Care, in the ER helping nurses and staff with small tasks while staying home as a full-time mom and student. Planning to continue in the medical field and make an impact on my community and worldwide.
Overview
5
5
years of professional experience
Work History
Volunteer
Parrish Medical Center
Titusville, FL
09.2023 - Current
Observed and reported changes in patient's condition to medical staff; Maintained a clean, safe environment for patients and personnel; Restocked medical supplies throughout the shift as necessary; Assisted with room preparation for incoming patients in accordance with facility guidelines; Provided comfort measures such as blankets or pillows to patients upon request; Restocked supplies kept in patient rooms to maintain optimal levels; Greeted, guided, and offered assistance to patients and visitors; Maintained compliance with HIPAA protocols to safeguard patient privacy; Restocked supplies and cleaned equipment between patients; Transport patients out to their car from pre-op; Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed; Greeted visitors to provide information and direct them to appropriate personnel; Used company badging system to help visitors get to the appropriate location; Greeted customers warmly and made them feel welcome
Volunteer
Ascension St. John Hospital
Tulsa, OK
08.2021 - 04.2022
Obtained some basic information from the relatives of the patients so that the volunteers may pass calls to the surgical staff, surgeons, recovery, and other departments when they reach the volunteer desk; Keeping a notebook with all the updated information; Any messages if the family leaves the area require attention to detail; Made sure updated information was given to the right person; Kept track of where the relatives were sitting so that doctors could talk to them face-to-face; Interacted with patients with crafts and different activities to keep them occupied; Interacted with patients' families to keep them occupied; Sanitized toys after use to prevent germ transmission; Took care of little babies while their parents went home; Helped take out trays out of patients' rooms
Server
Montereau In Warren Woods
Tulsa, OK
08.2019 - 01.2021
Greeted guests and provided menus; Provided excellent customer service to ensure satisfaction; Assisted in training new servers; Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods; Took orders from customers accurately and in a timely manner; Checked food before serving it to customers; Delivered food orders promptly and courteously; Monitored dining room for cleanliness and proper set-up at all times; Responded efficiently to guest inquiries and complaints in a professional manner; Ensured that each guest was served courteously, quickly, and efficiently; Performed opening and closing duties such as setting up the dining area, and restocking supplies; Followed health safety guidelines when preparing and serving food products; Operated POS terminals to input orders, split bills, and calculate totals
Server
Holiday Prairie Rose
Tulsa, OK
07.2018 - 05.2019
Provided excellent customer service to ensure satisfaction; Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods; Took orders from customers accurately and in a timely manner; Responded efficiently to guest inquiries and complaints in a professional manner; Ensured that each guest was served courteously, quickly, and efficiently; Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment; Followed health safety guidelines when preparing and serving food products; Performed opening and closing duties such as setting up the dining area, and restocking supplies
Education
Bachelor of Science - Biology, Pre-Health
University of Central Florida
05.2026
Associate of Arts - Liberal Arts And Sciences
Tulsa Community College
12.2022
High School Diploma -
Jenks High School
05.2020
Medical Assistant -
Tulsa Technology Center - Owasso
05.2020
Skills
Bilingual (Zomi and English)
Adept at working as part of a team made of diverse members