Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luna Alago

Jersey City,NJ

Summary

Results-driven Retail Management professional with expertise in identifying and addressing customer needs across all business levels. Proven ability to enhance productivity and drive revenue growth through effective problem-solving and interpersonal management skills. Experienced Store Manager adept at setting clear guidelines and goals for teams, fostering efficiency and customer loyalty. Strong background in recruiting, training, and motivating teams to consistently exceed performance objectives.

Overview

6
6
years of professional experience

Work History

Store Manager

Sigrid Olsen (Liz Claiborne)
New York, NY
01.2007 - 01.2008
  • Managed all operations of this high volume upscale women’s apparel fashion boutique in the trendy SoHo area of Manhattan.
  • Oversaw all operations of the store from opening until closing.
  • Trained new hires for all functions in the store, floor sales and cashier duties.
  • Trained and supervised a staff of 15 employees.
  • Plan and budget employee training.
  • Conducted staff meetings to motivate staff members and foster a team environment.

Category Space Planner (Home Goods)

Linens-N-Things Corporate Office
Clifton, NJ
01.2006 - 01.2007
  • Directed visual merchandising strategies for slip coverings, toss pillows, kitchen textiles, and table linens.
  • Coordinated rollout of visual presentation materials, prototype setups, and floor sets across departments.
  • Developed and communicated design merchandising guidelines and standards to all U.S. and Canadian stores.

Merchandiser/Visual Coordinator (Apparel)

United Retail Corporate Office
Rochelle Park, NJ
01.2004 - 01.2006
  • Spearheaded creation of brand visual merchandising SOP binder to ensure nationwide consistency.
  • Executed evaluations of floor set implementation across multiple stores and monitored maintenance.
  • Planned and prioritized floor sets for 515 stores to optimize visual presentation.

Store Manager

AVENUE (United Retail)
Kearny, NJ
01.2002 - 01.2004
  • Executed visual direction implementation, including window displays and fixture layouts for women’s plus size apparel store.
  • Achieved a reduction in shrinkage from 7% to 1% within six months of hire.
  • Drove a sales increase of 60% compared to previous year.
  • Consistently met or exceeded all monthly sales targets and quotas.

Education

Bachelors Degree - Media Arts

New Jersey City University
Jersey City, NJ
05-2022

Skills

  • Windows XP Operating System (OS)
  • Customer service
  • Inventory management
  • Sales forecasting
  • Visual merchandising
  • Employee training
  • Budget management
  • Conflict resolution
  • Team building
  • Retail operations
  • Sales analysis
  • Time management abilities
  • Policy/program development
  • Sales management
  • Social media

Languages

Spanish
Professional

Timeline

Store Manager

Sigrid Olsen (Liz Claiborne)
01.2007 - 01.2008

Category Space Planner (Home Goods)

Linens-N-Things Corporate Office
01.2006 - 01.2007

Merchandiser/Visual Coordinator (Apparel)

United Retail Corporate Office
01.2004 - 01.2006

Store Manager

AVENUE (United Retail)
01.2002 - 01.2004

Bachelors Degree - Media Arts

New Jersey City University

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Luna Alago