LUNA CALIXTE ROLLE
LAUDERHILL,FL
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Also I am a Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
10
10
years of professional experience
Work History
Manager
Wing stop
06.2022 - 10.2024
- Scheduling and managing staff shift
- Training and supervising new and old employees
- Ensuring staff adhere to food safety and hygiene standards
- Addressing performance issues and providing guidance
- Tracking food costs & minimizing waste, managing food inventory & ordering supplies
- Help in kitchen backup
- Collaborating with other managers & staffs, addressing customer complaints related to kitchen operations
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Cashier – Kitchen Helper – Kitchen Supervisor
Hard Rock Casino Food Court
, FL
02.2022 - 10.2024
- Greetings customers and providing a positive attitude
- Operating cash registers and POS system
- Balancing cash drawers at the end of shifts
- Assisting with basic food preparation tasks
- Setting and breaking down breakfast area
Delivery Driver
Clorox Co. Distribution Center
, FL
08.2019 - 04.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Prep Cook
Hibachi Way
09.2020 - 12.2021
- Washing, chopping, and preparing vegetables, fish, and other ingredients according to recipes and sushi preparation techniques
- Ensuring proper portion control and storages of ingredients
- Preparing rice, sauces, and others essential components for sushi dishes
- Assisting with basic cooking tasks such as parboiling foods, salads or appetizers
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Security Officer
Wemco Security
, FL
03.2015 - 09.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
Some College (No Degree) -
College of The Bahamas
Nassau BahamasSkills
- Managing and leadership
- Reliability
- Customer service
- Verbal and written communication
- Shipping and packaging
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Manager
Wing stop
06.2022 - 10.2024
Cashier – Kitchen Helper – Kitchen Supervisor
Hard Rock Casino Food Court
02.2022 - 10.2024
Prep Cook
Hibachi Way
09.2020 - 12.2021
Delivery Driver
Clorox Co. Distribution Center
08.2019 - 04.2022
Security Officer
Wemco Security
03.2015 - 09.2018
Some College (No Degree) -
College of The Bahamas
Similar Profiles
Youssef FarYoussef Far
GM at Wing You / Wing StopGM at Wing You / Wing Stop
CHAZMIN WILSONCHAZMIN WILSON
Cashier at Wing stopCashier at Wing stop
Jermonti TaylorJermonti Taylor
Cashier/ Cook at Wing StopCashier/ Cook at Wing Stop