Luna Collins
Santa Barbara,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Tutor
Santa Barbara City College
09.2023 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Front Desk Associate
Align Yoga
05.2023 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Resolved guest issues effectively, ensuring a positive customer experience.
- Processed payments accurately while adhering to company policies and procedures.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Cleaned and polished yoga mats, weights, blocks, mirrors, and bathrooms to maintain professional appearance.
Coach
Wheel Kids
06.2022 - Current
- Enhanced athlete performance by developing personalized training programs and monitoring progress.
- Implemented safety measures for injury prevention, resulting in reduced incidents during practice sessions.
- Collaborated with other coaches to share best practices and improve overall coaching techniques.
- Conducted regular equipment checks and maintenance, ensuring optimal performance for all participants.
- Evaluated individual rider skills to identify areas of improvement and adjust training plans accordingly.
Sales Associate
Santa Barbara City College
12.2022 - 08.2023
- Managed inventory levels for optimal product availability, ensuring a diverse range of books and materials were stocked.
- Collaborated with team members to maintain a clean, organized store environment conducive to an enjoyable shopping experience.
- Handled returns and exchanges efficiently, maintaining positive customer relationships even during challenging situations.
- Balanced cash registers at the beginning and end of each shift, ensuring accuracy in financial transactions throughout the day.
Hostess
El Charro 1947
02.2022 - 04.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Sales Associate
TJX Companies
09.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Store Associate
In-N-Out Burger
03.2021 - 08.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Minor Decoy
San Francisco Police Department
08.2019 - 08.2019
- Conduct undercover minor decoy operations with the San Francisco Police Department, Alcohol Liaison Unit.
- Attempt to purchase Alcohol and Tobacco products at designated locations.
Education
High School Diploma -
Northgate High School
Walnut Creek, CA06.2022
Skills
- Client Service
- Cash Register Operation
- Multi-Tasking Strength
- Outgoing Personality
- Verbal/Written Communication
- Time Management
- Problem-Solving Skills
- Excellent People Skills
- Flexible Schedule
- Goal-Oriented
Volunteer Experience
- Monument Crisis Center
- Trinity Center Food Pantry
- Loaves and Fishes Food Bank
- White Pony Express
- Bay Area Crisis Nursery
Timeline
Tutor
Santa Barbara City College
09.2023 - Current
Front Desk Associate
Align Yoga
05.2023 - Current
Sales Associate
Santa Barbara City College
12.2022 - 08.2023
Coach
Wheel Kids
06.2022 - Current
Hostess
El Charro 1947
02.2022 - 04.2022
Sales Associate
TJX Companies
09.2021 - 01.2022
Store Associate
In-N-Out Burger
03.2021 - 08.2021
Minor Decoy
San Francisco Police Department
08.2019 - 08.2019
High School Diploma -
Northgate High School
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