Luna Espinoza
Washington,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostesses
The Flying Melon
05.2023 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Communicated with the kitchen staff clearly to ensure the best experience for customers
- Demonstrated strong interpersonal skills when interacting with customers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier/Customer Service
Books To Be Red
05.2022 - 08.2023
- Sufficiently greeted customers and provided friendly customer service
- Restocking and taking inventory of merchandise
- Assisted customers with locating merchandise in the store and sufficiently answered questions or concerns
- Giving customers information about tourist attractions in the town and giving recommendations.
- Met customer service goals and exceeded customer expectations.
Barista
Ocracoke Coffee Company
05.2021 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Operated cash registers to process customer payments
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Barista
The Mulberry House
11.2022 - 04.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Operated cash registered to process customer payments and performed a shift report at the end of each shift
- Sufficiently filled in positions whenever needed, such as server, host, busser, etc.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
BBA - Finance And Banking
Appalachian State University
Boone, NC12.2025
Associate of Arts -
Beaufort County Community College
Washington, NC05.2023
Associate of Science -
Beaufort County Community College
Washington, NC05.2023
Skills
- Computer Literate
- Critical thinking
- Communication skills
- Customer service skills
- Guest Flow
- Phone Inquiries
- Cash Register Operation
- Basic Math Functions
- Retail Merchandising
- Conflict Mediation
- Table Setting Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Hostesses
The Flying Melon
05.2023 - 08.2023
Barista
The Mulberry House
11.2022 - 04.2023
Cashier/Customer Service
Books To Be Red
05.2022 - 08.2023
Barista
Ocracoke Coffee Company
05.2021 - 08.2023
BBA - Finance And Banking
Appalachian State University
Associate of Arts -
Beaufort County Community College
Associate of Science -
Beaufort County Community College
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