Luna Ruiz-Carreon

• Demonstrated proficiency in using phlebotomy equipment and maintaining sterile environments during procedures.
• Assisted in collecting blood samples while adhering to safety protocols and infection control standards.
• Communicated effectively with patients to explain procedures and alleviate concerns prior to blood draws.
• Maintained accurate records of all collected specimens, ensuring proper documentation for both clinical staff and insurance purposes.
• Participated in training sessions to enhance phlebotomy skills and stay updated on best practices.

• Provided prompt and friendly service to customers, ensuring satisfaction with meals and overall experience.
• Assisted in order taking and processing, utilizing point-of-sale systems for efficiency.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Supervised vote center operations, ensuring compliance with confidentiality standards to protect voter information.

• Led and coordinated a team by assigning tasks, monitoring performance, and maintaining workflow efficiency.

• Assisted voters and resolved issues while delivering professional customer service in a high volume environment.

• Recorded accurate data while tracking sensitive information and upholding strict security protocols.