Luna Solis
Vallejo,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Bella Sienna
07.2022 - Current
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Increased sales significantly by upselling higher-end products to customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Lab Assistant Intern
Murigenics
05.2022 - 08.2022
- Increased lab safety by adhering to strict protocols and guidelines during experiments.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Cultured cells for cancer research and prepped cells for injection.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
Managing Bartender
Rookies Sports Bar And Grill
06.2015 - 07.2022
- Monitored food and beverage supplies, assisting with restocking when needed.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Established rapport with customers by providing friendly and attentive service.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Organized and detail-oriented when making schedules with a strong work ethic.
- Gained strong leadership skills by managing multiple staff members
Education
Bachelor of Science - Microbiology
San Francisco State University
San Francisco, CA12.2023
Skills
- Specimen Preparation
- Instrument Calibration
- Chemical Reagent Preparation
- Supply Restocking
- Laboratory Testing
- Culture Maintenance
- Sample Logging
- Laboratory safety protocols
- Team Collaboration
- Specimen Collection
- Sales expertise
- Transactions and Cash Handling
- Service prioritization
- Service prioritization
- Analytical Thinking
Timeline
Restaurant Waiter
Bella Sienna
07.2022 - Current
Lab Assistant Intern
Murigenics
05.2022 - 08.2022
Managing Bartender
Rookies Sports Bar And Grill
06.2015 - 07.2022
Bachelor of Science - Microbiology
San Francisco State University
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