Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
OfficeManager

LUNA MOSLEY

The Bronx,NY

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Shift Supervisor

Beat The Bomb NYC
Brooklyn, NY
05.2021 - Current
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Game Runner

Beat The Bomb NYC
Brooklyn, NY
02.2020 - 05.2021
  • Directly interacted with customers at each location to build loyalty.
  • Provided excellent customer service while meeting challenging time goals.
  • Monitored supplies of key inventory items.
  • Greeted customers and provided outstanding customer service.

Concierge Agent

Swiss Post Solutions
New York, NY
11.2015 - 11.2019
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.

Stockroom Manager

Build-A-Bear Workshop
New York, NY
09.2015 - 02.2016
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.

Sales Associate

Build-A-Bear Workshop
New York, NY
06.2013 - 09.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

High School Diploma -

Bishop Ford Central Catholic High School
Brooklyn, NY
09.2009 - 06.2013

Skills

    Safety understanding

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Accomplishments

  • Microsoft Office Specialist (MOS)
  • National Retail Federation Customer Service & Sales
  • Obtained at Opportunities for a Better Tomorrow – Sunset Park, NY 2015

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Supervisor

Beat The Bomb NYC
05.2021 - Current

Game Runner

Beat The Bomb NYC
02.2020 - 05.2021

Concierge Agent

Swiss Post Solutions
11.2015 - 11.2019

Stockroom Manager

Build-A-Bear Workshop
09.2015 - 02.2016

Sales Associate

Build-A-Bear Workshop
06.2013 - 09.2015

High School Diploma -

Bishop Ford Central Catholic High School
09.2009 - 06.2013

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LUNA MOSLEY