Oversaw daily operations to ensure tasks were completed accurately and efficiently. Fostered positive customer relationships by addressing needs and concerns. Collaborated with team members and management to enhance communication and workflow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Cashier/Customer Service
Home Depot
Bradenton, Florida
10.2024 - Current
Supervised daily cash handling operations to ensure accuracy and compliance with company policies.
Mentored junior staff on effective customer service techniques, fostering a positive shopping environment.
Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Analyzed service metrics to identify areas for improvement and implement solutions.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Server
Longhorn Steakhouse
Bradenton
05.2024 - 06.2025
Print Technician
Berry Global
Sarasota
07.2023 - 05.2024
Operated printing machinery, ensuring adherence to quality standards and production schedules.
Conducted routine maintenance on equipment to prevent downtime and enhance operational efficiency.
Trained new team members on printing processes, safety protocols, and equipment usage.
Monitored print quality throughout production runs, making adjustments as necessary for optimal output.
Bartender/Lead Server
Freedom Village
Bradenton, FL
05.2021 - 06.2023
Trained and mentored junior bartenders to enhance service quality.
Managed inventory control, reducing waste and ensuring stock availability.
Maintained cleanliness and organization of bar area, adhering to health standards.
Education
Certificate - Advanced Manufacturing
Manatee Technical College
Bradenton
06.2023
24 Credit Diploma - undefined
Bayshore Highschool
Bradenton
05.2022
Skills
Operated CNC laser and plasma cutting tools to assist in manufacturing processes Utilized hand tools and machine tools to support assembly tasks Assisted in cash handling and problem-solving activities to enhance operational efficiency