Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lundy Beverly J

Saint Helens,OR

Summary

Proven professional with extensive experience in office administration and direct support services, notably at American Gutter Service Inc. Excelled in managing sensitive information and streamlining operations, showcasing exceptional organizational skills and proficiency in QuickBooks. Demonstrated strong customer service and communication abilities, enhancing client satisfaction and workplace efficiency.

Overview

30
30
years of professional experience

Work History

Facility / Maintenance /Transportation /CSS

Columbia Community Mental Health
02.2019 - 01.2025
  • Contributed to smooth operations within the facility by promptly addressing any maintenance requests or concerns from staff members.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Maintained building cleanliness and appearance through regular cleaning, painting, and minor cosmetic repairs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Handled basic plumbing issues including repairing leaks identifying root causes preventing future problems.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Rewired and replaced faulty electrical components in equipment.
  • Trained employees to drive company vehicles
  • Service vehicles
  • Worked with mental health peers in residential facility and Community, helped with hygiene, laundry, shopping, everyday living skills, arts and crafts ,gardening, and much more

Direct Support Specialist

Riverside Industries
01.2016 - 02.2019
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Facilitated community integration for clients by accompanying them to various events and outings, fostering social connections.
  • Effectively communicated with clients using various methods including verbal prompts, visual cues, or assistive technology devices as needed.
  • Managed challenging behaviors effectively through de-escalation techniques and non-violent crisis intervention strategies when necessary.

Secretary

American Gutter Service Inc
06.1995 - 01.2015
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Accounts Payable and receivables
  • Payroll

Education

Sr.High
Hillsboro, OR
1976

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Quickbooks
  • Multi-line phone systems
  • Payroll processing

Timeline

Facility / Maintenance /Transportation /CSS

Columbia Community Mental Health
02.2019 - 01.2025

Direct Support Specialist

Riverside Industries
01.2016 - 02.2019

Secretary

American Gutter Service Inc
06.1995 - 01.2015

Sr.High
Lundy Beverly J