Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lundyn Esco

Byram,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Server Assistant

Char
Jackson, MS
04.2023 - 06.2023
  • Greeted guests and answered any questions they had about the menu.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Maintained cleanliness of dining area by wiping down tables after each seating.
  • Followed health code standards while handling food and beverage items.
  • Responded promptly to requests from servers or other staff members.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Ensured that all utensils were sanitized properly before use.
  • Assisted in training new server assistants on job responsibilities and procedures.
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Carried food orders to specific restaurant tables and served guests.

Carhop Server

Sonics Drive In
Byram, MS
09.2022 - 11.2022
  • Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
  • Ensured that all orders were accurate and complete before serving them to customers.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
  • Kept work areas clean and organized throughout shift.
  • Assisted other team members when needed during busy times or special events.
  • Complied with sanitation regulations regarding safe handling of food products.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Verified orders and bagged items for easy transport.
  • Reported issues with customers and orders to supervisors.

Receptionist

Heart Plus
Jackson, MS
08.2021 - 07.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted with special projects assigned by management when required.
  • Updated daily log book with information about visitors entering the premises.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.

Subway

SUBWAY®Restaurants
Byram, MS
05.2021 - 07.2021
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.
  • Attended staff meetings to stay updated on company policies and procedures.

Shift Manager/Key Holder

Papa John's Pizza
Byram, MS
05.2020 - 11.2020
  • Ensured daily store operations ran smoothly and efficiently.
  • Maintained a clean, organized, and secure environment for staff and customers.
  • Provided friendly customer service to guests and answered any questions they had about products or services.
  • Assigned tasks and monitored employee performance to ensure work was completed accurately and on time.
  • Resolved customer complaints in a professional manner.
  • Opened and closed the store according to company standards.
  • Monitored cash register transactions for accuracy throughout shift.
  • Maintained accurate inventory records using established procedures.
  • Maintained store and maintained appearance.
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.

Education

Associate of Arts - Psychology

Hinds Community College
Raymond, MS
12.2021

Skills

  • Inventory Management
  • Drawer Balancing
  • Product Descriptions
  • Store Organization
  • Customer Service
  • Team Leadership
  • Teamwork and Collaboration
  • Task Delegation
  • Good Judgment

Timeline

Server Assistant

Char
04.2023 - 06.2023

Carhop Server

Sonics Drive In
09.2022 - 11.2022

Receptionist

Heart Plus
08.2021 - 07.2022

Subway

SUBWAY®Restaurants
05.2021 - 07.2021

Shift Manager/Key Holder

Papa John's Pizza
05.2020 - 11.2020

Associate of Arts - Psychology

Hinds Community College
Lundyn Esco